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1006
Level 7
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Message 1 of 6

Two errors with EPO policy.

For some reason i get these two errors after i installed my NEW EPO server and restored the database to the new Server:

Error downloading policy translation file for VIRUSCAN8600. Do you want to continue?

Error downloading http://EPOSERVER:8881/Data/VIRUSCAN8600/Policy.tpl file

Any Help?

Thanks
5 Replies
tonyb99
Level 13
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Message 2 of 6

RE: Two errors with EPO policy.

you havent checked vse 8.5 naps into the server yet
1006
Level 7
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Message 3 of 6

RE: Two errors with EPO policy.

could you kindly explan what needs to be done?
tonyb99
Level 13
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Message 4 of 6

RE: Two errors with EPO policy.

when you setup the new server you have to check in all the products you were prev using again, if not then you get this error for each one.

The error you are getting would indicate you do not have the VSE 8.5 package and naps checked in, so check them in following the procedure laid down in the readme.
1006
Level 7
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Message 5 of 6

RE: Two errors with EPO policy.

Thanks for your help, however i cant find them in the readme, is there a link you can point me to?

Thanks again
tonyb99
Level 13
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Message 6 of 6

RE: Two errors with EPO policy.

well for epo 3.6.xx its like this:

ePolicy Orchestrator
1. This version of VirusScan Enterprise 8.5i is
compatible with ePolicy Orchestrator version
3.5.0 or later. The ePolicy Orchestrator Agent
version 3.6 or later must be deployed to client
computers before you deploy VirusScan
Enterprise.

2. This version of VirusScan Enterprise 8.5i
provides two .NAP files that must be added to
the ePolicy Orchestrator repository. These files
are included in the VirusScan Enterprise 8.5i
installation package and can be found in the
location where you downloaded the files:

- VSE850.NAP.
- VSE850REPORTS.NAP. This file is an extended
reports .NAP file.

3. To install the VSE850REPORTS.NAP file to the
repository:

a. Use the ePolicy Orchestrator Check-In Wizard
to add the VSE800Reports.NAP file to the
repository.

b. If applicable, log out of the Reporting
console.

c. In the ePolicy Orchestrator installation
directory, delete REPORTVERSIONS.SQL file
from the AVI directory.

d. Log in to the Reporting Console using "ePO
Authentication."

e. Click "Yes" to download the new reports.
NOTE:
Repeat Steps b through e for every computer
running the remote ePolicy Orchestrator
Console.


For EPO 4.0 its slightly diff, but you havnt said which version you are using