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Troubleshoot client tasks on OS X

I am trying to upgrade to McAfee Agent on my OS X machines and have created a client task for product deployment which installs the latest version of the agent which I have pulled into my ePO repository. In ePO I can see that the machines have downloaded the task properly but they don't report the latest version for the agent.

Is there a way to, locally on the client, check the log files and see if the client task has been run and if it encountered any issues?

3 Replies

Re: Troubleshoot client tasks on OS X

What version of OS X and what version of MA are you trying to deploy? The logs should be locally within /opt/McAfee/cma/scratch/etc

Re: Troubleshoot client tasks on OS X

I am trying to go from 4.8.0.1816 to 4.8.0.1938 on OS X 10.10.3.

I'll have a look at the log files and see if I can understand why it's not working.

Re: Troubleshoot client tasks on OS X

Here is the McAfee compatability list, just to make sure you are using the correct agent for Yosemite


https://kc.mcafee.com/corporate/index?page=content&id=KB51573

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