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Tomcat and RSS using CPU usage 100% windows server 2008R2

Hi all,

We have domain controller for 70 managing windows server 2008 R2 workstations.

It was working fine until we installed ePO 4.6.1.

Now the CPU usage goes 100% because of tomcat.exe & RSS(rogue system detection service) and not letting the domain controller policies to deploy (lsass.exe)

We have added tomcat.exe &RSS exe into mcafee's exclusion rules but the problem continues. So we have stopped ePO services and CPU usages goes 0-5% which is normal.

Please help us to fix this CPU usage related to Mcafee ePO services.

Note: VSE 8.8 , engine version : 5700

Thanks in advance.

3 Replies

Re: Tomcat and RSS using CPU usage 100% windows server 2008R2

o 4.6.1 is really old. you should disable rsd, then upgrade to at least 4.6.8, then upgrade to 5.1.2

Re: Tomcat and RSS using CPU usage 100% windows server 2008R2

Imcashen,

Thanks for your reply.. Can I upgrade 4.6.1 to 4.6.6 then to 5.1.2

We have licensed the ePO and Integrity Control v6.0 during the installation of 4.6.1

Are these license keys are valid or we need to buy any new license keys.

Thanks

tomz2
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Re: Tomcat and RSS using CPU usage 100% windows server 2008R2

You do not need new license keys as long as your grant is active. You should be able to upgrade straight from 4.6.1 to 4.6.9. Ensure that you have backups of your ePO app server and your SQL database before performing the upgrade. Note if you want to then move to ePO 5.x, you have to go straight to 5.1.2 per McAfee KnowledgeBase - ePolicy Orchestrator 4.6.9 Known Issues

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