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dendi
Level 8
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Message 1 of 5

The Email Server function cannot be configured

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Hi Team, I have config the function "Email Server" but when i send test, i see a text " the message could not be sent because of an unexpected error. Could you give me some advise in this case !

email error.jpg

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McAfee Employee cdinet
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Message 4 of 5

Re: The Email Server function cannot be configured

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If you have VSE or ENS installed, check the access protection policy to ensure port 25 isn't being blocked on the epo server.  Otherwise, check the orion log to see what errors it shows.

c:\program files (x86)\mcafee\epolicy orchestrator\server\logs

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McAfee Employee hem
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Message 2 of 5

Re: The Email Server function cannot be configured

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https://kc.mcafee.com/corporate/index?page=content&id=KB60405

 

 

 

 

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dendi
Level 8
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Message 3 of 5

Re: The Email Server function cannot be configured

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Hi Hem, on mcafee epo server, i try telnet smtp server replay, the result is ok,

1.jpg
And i work with network team and they open port 25 (smtp service) for me. so i make sure the problem does not relate network because i try the other email checker and fill full information, my email also send successful.

McAfee Employee cdinet
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Message 4 of 5

Re: The Email Server function cannot be configured

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If you have VSE or ENS installed, check the access protection policy to ensure port 25 isn't being blocked on the epo server.  Otherwise, check the orion log to see what errors it shows.

c:\program files (x86)\mcafee\epolicy orchestrator\server\logs

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

dendi
Level 8
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Message 5 of 5

Re: The Email Server function cannot be configured

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i try using a local smtp server, and its working.
thanks @cdinet and @hem for your support
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