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DKB223
Level 7
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Message 1 of 5

Terminate Task Is Greyed Out

I've run across this a couple times now, most recently about 20min ago. I kicked off a task to push encryption software to a client. Even though I started the task, I am not able to terminate it. When I go to Actions, Terminate Task is greyed out. I am using an admin account that has full rights to EPO. Has anyone else run across this? I only seem to not be able to terminate client tasks. 

4 Replies

Re: Terminate Task Is Greyed Out

Hello,

Could you please check if any other pending task is running in ePO console, Sometimes ePO will not allow other task to terminate if other in-progress is present in server task log.

Or best option to stop the task is restart ePO services

DKB223
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Message 3 of 5

Re: Terminate Task Is Greyed Out

Currently, there is just one task running. Earlier when I posted, there were a couple tasks still running. With just the one, I am still unable to terminate it. But, I will try your suggestion.

Re: Terminate Task Is Greyed Out

Hello DKB223,

I checked more details on your issue and this is a bug in deployment task in ePO console where Terminate option is grayed out. Now restarting ePO service is only option to stop the deployment task.

DKB223
Level 7
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Message 5 of 5

Re: Terminate Task Is Greyed Out

Ok. I will bear that mind for the future.

Thank you for the replies.