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Task has failed

Hi. This is my firts post.

I have ePo 4.6.2 (build: 201).

I want to clear some Tag by schedule automatic server task.

At first I created query "Manage systems". Then I created Task which run this query and has sub-action for example: email file. This task was successful. But if sub-action is clear Tag task has failed. In Server Task Log Details is no additional information about the error. Before the task was successful. I do not know what is wrong. Please help

2 Replies

Re: Task has failed

It sounds like your "Managed Systems" query is including machines that don't have the tag your trying to clear. If that's the case then I guess it's failing because there is nothing to clear. Try adding "has tag" to your query filter so that only the machines that have the tag your interested in are included. If I'm right and you have more than one tag your trying to clear you may need to create queries and sub-actions for each tag. Hope this helps.

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Re: Task has failed

I've run into this same issue, my query is definitely returning systems that have the tag I'm trying to clear. If I change the tasks to simply add a tag, it still fails but as 'wupe84' stated, there is no detailed information as to why it failed. Anyone have any thoughts...? I'm running ePO 4.6.5 (Build 168). Thanks,