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Stopping AV on a node

I have some nodes that have their services protected from being stopped.  Problem is there is an issue with them and they have stopped responding to ePO.  Therefore i need to re-install the agent to get them working but im not allowed as this requires the services to be able to be stopped.

Is their a reg key that i can change to resolve this

Regards

Fal

2 Replies
exbrit
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Re: Stopping AV on a node

Moved from Home and Home Office to Business > ePO for better attention.

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Message was edited by: Ex_Brit on 30/08/11 11:36:20 EDT AM

Re: Stopping AV on a node

Bring up the virus scan console on that machine, disable the Access Protection, and quickly stop the mcafeeframework service before the next enforcement interval turns it back on.  Then, while the framework service is disabled, you should be able to reinstall the agent.