Hi there! I am currently trying to properly install McAfee onto my filer server which is running 2008 R2. It has installed successfully and has the agent on and such but will not install of the updates. Check the screenshots below for some details of the settings I have and the issues.
As you can see, it is in it's own group, type is fixed and it has 5 packages to install.
From this screenshot, it is working fine, receives policy package however, when enforced it only enforces though two...
Windows Firewall is also disabled for now. I am also running with admin privileges as the local admin.
Thanks for the help.
Solved! Go to Solution.
We've had this happen before too. It usually resulted from a couple of possible issues.
The policy will be sent by ePO and enforced only after the product has been installed.
Did the installation of ENS and DXL failed ?
All of the installations have succeeded, not had a failed one yet. I have collected props/sent props/check policies/enforce policies and did the right click on agent and update and they all work successfully, though only downloading the two policies.
If the products are shown inside the Products tab of your system maybe you have set "Not Enforcing" for the policies ?
Go to Systems, select your host, click on Actions -> Agent -> Modify Policies on a Single System and see if Enforcement status is set to Enforcing.
A better view into what's actually getting pushed to the system is to select the system in the system tree and choose Action --> Directory Management --> View Assigned Policies. That'll take into account any policy assignment rules that are in effect. For example, I have a default firewall policy for users, but IT gets a different policy through a policy assignment rule. If I go through Agent --> Modify Policies on a Single System, it shows the default policy, not the IT policy.
Also, what does the "Products" tab of the System Tree properties for that system look like? Does it show the products installed? Have you verified on the system that the product is installed and functioning? You can bring up the VSE GUI on that system? The screenshot above only shows what I believe is a package deployment, and it says it's "Pending", not "Successful", so just want to confirm that it finished, is functioning, and that ePO is seeing that the product is installed.
Here are some screenshots of what it looks like on the server. (I haven't turned it on for a couple of days.)
I will get back to you with the EPO stuff, but the McAfee portal is down at the moment so I can't connect on.
Here's a screenshot of the assigned policies to File02 Test, obviously a lot missing.
and I have also assigned specific policies just for this computer
and finally the product tab
The Agent isn't enforcing the policies for those products because it doesn't see that those products are installed. Assuming those products are actually installed correctly, have you tried removing and reinstalling the Agent?