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Reports showing Unprotected

EPO 3.6.1 Patch 2, VSE 8.5i Patch 3, CMA 3.6.1 Patch 1.

I've been rolling the above configuration to approx 5k machines. A small number approx 200 are being reported as UNPROTECTED on the Product Protection Summary Report. I have spot checked these machines and VSE 8.5i is installed, is patched and is recieving policy updates. A reboot seems to correct this problem.

Any thoughts as to why this is happening?
2 Replies
twenden
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RE: Reports showing Unprotected

I also occasionally see systems reporting "unprotected". We don't get the numbers that you are seeing, only usually about 3 out of 1400 systems. Like you a reboot fixes the issue for a short time. Hopefully someone can offer a suggestion why this is happening.

The odd thing is that a DAT report shows the system having up-to-date virus dats.

RE: Reports showing Unprotected

Correct the DAT report shows as being updated as well. Further, if I set up an alert, it tells me that clients were updated.

I've found that smaller controlled deployments seem to minimize my numbers. But that is a pain....