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Removing a Bad Extention

I am trying to remove a bad extention. I have found somestuff out there and followed it but the extentions is still listed in EPO. Its the extentions for Solidcore 6.1.1.159. I can run the remove form the EPO console but it doesn't seem to do anything. I have also manually deleted some of the solidcore components from epo directories.

2 Replies

Re: Removing a Bad Extention

Manually deleting components without the direct advice from McAfee support is a very bad idea, and may even affect your supportability status.

I'd strongly suggest you restore what you've deleted and contact McAfee support.

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Re: Removing a Bad Extention

The issue started when i tried to update the extension. Something went wrong with the update (still not sure what) but it caused the webconsole to break. I searched KBs and the forums and found this https://community.mcafee.com/thread/60820. I followed those instructions and it resolved my issue. however the new issue was that I now have a broken extention and can uninstall it to fix it.

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