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Removing Missing Sensor Computers

In ePO when reviewing Detected Systems, and then going to Missing sensors, my choice is to Edit or Delete Sensor Data. I am not sure what this means exactly.

Can anyone tell me what this indicates?

Stewart
4 Replies
McAfee Employee hem
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Message 2 of 5

Re: Removing Missing Sensor Computers

If the sensor shows missing then it means that McAfee agent on the machine is not communicating to the ePO server.

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Re: Removing Missing Sensor Computers

That is obvious.  What I don't understand it what is the action "Remove Data" for the missing sensor is going to do?

Stewart
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Re: Removing Missing Sensor Computers

Still not seen a good reply to this. "Delete Sensor Data" as an action does not indicate what is actually going to happen if you click the button. The documentation does not describe the result of this action.

The real issue is when mitigation of Missing Sensors, what should be the best choice for process flow. It seems to me that in most cases a missing sensor just indicates the PC with the Sensor is no longer present and if old enough should be deleted from the environment.  But I don't see a best practice associated with this maintenance. 

 

Stewart
McAfee Employee bbarnes
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Message 5 of 5

Re: Removing Missing Sensor Computers

Stewart, 

 

"Remove Data" or " Delete Sensor Data" is the action depending on your version. It is there to remove any previously reported data by that sensors (subnets, rogue devices discovered, etc). I am afraid I am not sure if I can recommend that action without understanding more of the context. For instance, if you are migrating systems off an old network segment and have removed the sensor and no longer need that old data...it would make sense to remove it. However, if a sensor in an otherwise active subnet is just experiencing communication problems...it may be better to identify and resolve the issue with that sensor without removing the data. It should not be looked at as an option to remediate an issue with a sensors so much as an option to cleanup the DB if the data is truly no longer needed. 

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