I have just installed Real Time 1.0.1 in a production enviroment.
When I tried to access Menu->Systems->Real Time Questions for the first time, I received the following error message:
ERROR: 403 Forbidden: Session ID Not Found or Timed Out
ePO version - 4.6.6
Windows 2008 R2 enterprise
Thanks in advance for any assistance.
the problem was resolved last week with McAfee.
I have became real-time ePO patch 2 from McAfee but this not solved the problem.
The error was authentication problems.
The following procedure had brought the success:
1 Real Time ePO removed about software
2. Use one WIndows administrator account which had all rights to the Windows Server for real time the ePO, to the ePO server and the SQL Server
3. Reinstall real time ePO using this account
I hope it helps you.