cancel
Showing results for 
Search instead for 
Did you mean: 
Sohel
Level 9
Report Inappropriate Content
Message 1 of 4

RSD not working

Jump to solution

I'm running ePO 5.9.1 with RSD 5.0.5. I'm not sure if RSD is really working or not.

I don't see any notification in ePO when a non-standard or out of compliance machine is detected.

I'm curious if anyone else has seen it.

 

Thanks

1 Solution

Accepted Solutions
McAfee Employee cdinet
McAfee Employee
Report Inappropriate Content
Message 4 of 4

Re: RSD not working

Jump to solution

Please open a ticket with McAfee since this is going to require looking at logs and your response config.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

3 Replies
McAfee Employee cdinet
McAfee Employee
Report Inappropriate Content
Message 2 of 4

Re: RSD not working

Jump to solution

Have you set up any automatic responses for it to get notified?  You wouldn't really want to have a notification for every detected system, as that can overwhelm your server.  You can view detected systems under the detected systems page, or you can set up a query and a server task to run that query and send you the results in email.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

Highlighted
Sohel
Level 9
Report Inappropriate Content
Message 3 of 4

Re: RSD not working

Jump to solution

I have but I'm not getting any response or email. I have RSD installed on all my DHCP and I checked and confirmed they are healthy and active.

McAfee Employee cdinet
McAfee Employee
Report Inappropriate Content
Message 4 of 4

Re: RSD not working

Jump to solution

Please open a ticket with McAfee since this is going to require looking at logs and your response config.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator