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simonp
Level 9
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Message 1 of 5

RSD 4.7 software package for epo 4.6.5

Currenlty installed epo 4.6.5 and my software manager task keeps failing: Is there away to download RSD and where from?

2/22/13 8:43:59 AM Started: Download Software Product List
2/22/13 8:43:59 AM Downloading file D:\PROGRA~1\McAfee\EPOLIC~1\DB\licensed_products_list.xml.tmp.
2/22/13 8:43:59 AM Downloading file D:\PROGRA~1\McAfee\EPOLIC~1\DB\trial_products_list.xml.tmp.
2/22/13 8:44:12 AM Failed to download file D:\PROGRA~1\McAfee\EPOLIC~1\DB\licensed_products_list.xml.tmp. There was a connection error: Issue with the certificate (12175).
2/22/13 8:44:17 AM Failed to download file D:\PROGRA~1\McAfee\EPOLIC~1\DB\trial_products_list.xml.tmp. There was a connection error: Issue with the certificate (12175).
2/22/13 8:44:17 AM Failed to connect to the Software Catalog server.
2/22/13 8:44:17 AM Completed: Download Software Product List (Failed to download the products list due to "Failed to connect to the Software Catalog server.")
4 Replies
McAfee Employee hem
McAfee Employee
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Message 2 of 5

Re: RSD 4.7 software package for epo 4.6.5

It can downloaded from software manager.

For error message "ailed to download file D:\PROGRA~1\McAfee\EPOLIC~1\DB\licensed_products_list.xml.tmp. There was a connection error: Issue with the certificate (12175) please look into KB#: https://kc.mcafee.com/corporate/index?page=content&id=KB74029

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Roman
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Re: RSD 4.7 software package for epo 4.6.5

https://kc.mcafee.com/corporate/index?page=content&id=KB74029 is not the answer. I have that certificate and even tried replacing it and still get the same error. Maybe the certificate has already changed.

Reliable Contributor Pmaquoi
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Message 4 of 5

Re: RSD 4.7 software package for epo 4.6.5

Same trouble with my EPO 5 server. i have this certicate and to be sure i followed that KB too without success

All of my 4.6 server s works fine

Re: RSD 4.7 software package for epo 4.6.5

20130516010035          E          #84836          MCUPLOAD          Failed to send http request.  Error=12175 (12175)

Same error here  and solution

Manually importing the certificate solve the issue.

https://kc.mcafee.com/corporate/index?page=content&id=KB74029

Technical Articles

The Product Catalog has not been downloaded yet (when accessing the ePO Software Catalog)

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Technical Articles ID:
KB74029
Last Modified:
April 05, 2013

Environment

McAfee ePolicy Orchestrator 5.0

McAfee ePolicy Orchestrator 4.6

Message was edited by: dukebox on 5/28/13 5:08:45 PM CDT

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