cancel
Showing results for 
Search instead for 
Did you mean: 
dwmaze
Level 7
Report Inappropriate Content
Message 1 of 8

Question: EPO 4.5 Patch 6, VSE 8.8 Patch 3, Windows 8

(My apologies if this issue is covered in another thread. I searched, but couldn't find any similar threads.)

I am having trouble deploying VSE 8.8 to our first Windows 8 device. I've installed VSE 8.8 Repost Patch 3 into the master repository our EPO server, and I'm under the impression that this should install on Win8/2012, and it should fall back to patch 2 for older versions of Windows.

My agent is being deployed successfully, but the software deployment task does not seem to be running (I don't see any indication that it's running in the status monitor). I've checked my deployment task to verify it should be executing on the Windows 8 device.

I have numerous Windows 7 devices that are successfully receiving both the agent and VSE upon deployment. I'm not sure why Windows 8 would be any different (after installing patch 3)...

I'm attaching several screenshots for clarification:

Clipboard01 - Master repository. I've tried checking in repost patch 3, and patch 3. Not sure if they're both needed or not.

Clipboard02 - Software deployment client task. This client task applies to the win8 client in question.

Clipboard03 - The Win8 client logs this error when it checks for new policies and would normally run the software deployment task. I'm not sure if this is related or not...

Does anyone have any ideas? I'm happy to provide any other information that might help solve this problem.

Thanks in advance,

David

7 Replies

Re: Question: EPO 4.5 Patch 6, VSE 8.8 Patch 3, Windows 8

Hi dwmaze, try to select the Win8 computer and a Run Task Now for Virusscan 8.8. Once you have done this open the remote registry so you can see wether it's installing VSE or showing some kind of error

dwmaze
Level 7
Report Inappropriate Content
Message 3 of 8

Re: Question: EPO 4.5 Patch 6, VSE 8.8 Patch 3, Windows 8

Thanks for the reply Laszlo. I'm unfamiliar with the registry as it applies to showing VSE errors. Can you please explain where to look, and what I'm looking for in the remote registry?

Thanks again,

David

Re: Question: EPO 4.5 Patch 6, VSE 8.8 Patch 3, Windows 8

Of course, you just need to select the computer under epo system tree and click on action->agent->shown remote registry. You should see at least a line telling that XXXX task is being launched

dwmaze
Level 7
Report Inappropriate Content
Message 5 of 8

Re: Question: EPO 4.5 Patch 6, VSE 8.8 Patch 3, Windows 8

Laszlo, I don't seem to have "Show remote registry" under the agent menu (screenshot included).

Edit: I should point out that the "show agent log" takes me to a browser window pointed to the correct host IP / port, but I receive a "page cannot be displayed." I have followed the help documentation for enabling options to accept connections from the EPO server and for the log to be accessible remotely. Not sure why this isn't working, but I don't want to get sidetracked on another problem unless I have to.

Would the information you're looking for be displayed in the Agent Status monitor on the client? I have access to that machine and have been monitoring the messages there. This is the entirety of the agent monitor log after a "from scratch" deployment of the agent, where I would expect the software deployment task to run. When the agent finished installing, I performed a "Check new policies", which causes the deployment task to run on other machines:

Agent Subsystem    7/16/2013    7:45:22 AM    Info    Next policy enforcement in 5 minutes   
Agent Subsystem    7/16/2013    7:45:22 AM    Info    Agent finished Enforcing policies   
Management    7/16/2013    7:45:22 AM    Info    Enforcing Policies for EPOAGENT3000META   
Agent Subsystem    7/16/2013    7:45:22 AM    Info    Agent Started Enforcing policies   
Agent Subsystem    7/16/2013    7:45:22 AM    Info    Next policy enforcement in 5 minutes   
Agent Subsystem    7/16/2013    7:45:22 AM    Info    Agent finished Enforcing policies   
Management    7/16/2013    7:45:22 AM    Info    Enforcing Policies for EPOAGENT3000META   
Agent Subsystem    7/16/2013    7:45:20 AM    Info    Enforcing newly downloaded policies   
Agent Subsystem    7/16/2013    7:45:20 AM    Info    New policy for window manager\dwm-2 was successfully merged   
Agent Subsystem    7/16/2013    7:45:20 AM    Info    New policy for window manager\dwm-1 was successfully merged   
Agent Subsystem    7/16/2013    7:45:20 AM    Info    New policy for XXXXXXXXXXX was successfully merged   
Agent Subsystem    7/16/2013    7:45:20 AM    Info    New server policy was successfully merged   
Agent Subsystem    7/16/2013    7:45:20 AM    Info    New Site List file was received   
Agent Subsystem    7/16/2013    7:45:20 AM    Info    Agent received POLICY package from ePO server   
Agent Subsystem    7/16/2013    7:45:20 AM    Info    Agent communication session closed   
Agent Subsystem    7/16/2013    7:45:20 AM    Info    Package uploaded to ePO Server successfully   
Agent Subsystem    7/16/2013    7:45:18 AM    Info    Agent is connecting to ePO server   
Agent Subsystem    7/16/2013    7:45:18 AM    Info    Agent communication session started   
Management    7/16/2013    7:45:17 AM    Info    Collecting Properties   
Agent Subsystem    7/16/2013    7:45:17 AM    Info    Checking MAC address...   
Agent Subsystem    7/16/2013    7:45:17 AM    Info    Agent started performing ASCI   
Agent Monitor    7/16/2013    7:45:02 AM    Info    Agent service is running   

Is there a log file on the client that you can point me to where I can collect additional information about what's happening here?

Message was edited by: dwmaze on 7/16/13 7:58:12 AM CDT
dwmaze
Level 7
Report Inappropriate Content
Message 6 of 8

Re: Question: EPO 4.5 Patch 6, VSE 8.8 Patch 3, Windows 8

Oh, here's the agent log. I feel dumb for not finding it before... I'm going to be reviewing this, but, of course, any feedback is appreciated.

FYI: This is the log from a fresh install and attempted check for new policies which, again, has initiated the software deployment task on my other systems.

2013-07-16 09:52:06.138    I    #60    Logging    Create XML

2013-07-16 09:52:06.139    E    #60    Logging    addAgentInfoToLog GUID query error 2

2013-07-16 09:52:06.143    I    #60    FrmSvc    START cmdline="C:\Program Files (x86)\McAfee\Common Framework\FrameworkService.exe" /Service

2013-07-16 09:52:06.143    I    #60    FrmSvc    register service

2013-07-16 09:52:06.146    I    #60    FrmSvc    Set COM launch permissions and service settings

2013-07-16 09:52:06.157    I    #60    FrmSvc     result = 0

2013-07-16 09:52:06.157    I    #60    FrmSvc    END

2013-07-16 09:52:13.384    E    #4536    Logging    addAgentInfoToLog GUID query error 2

2013-07-16 09:52:13.388    I    #4536    FrmSvc    START cmdline="C:\Program Files (x86)\McAfee\Common Framework\FrameworkService.exe" /ServiceStart

2013-07-16 09:52:13.388    I    #4536    FrmSvc    ServiceStart

2013-07-16 09:52:13.388    I    #4536    FrmSvc    Running

2013-07-16 09:52:13.414    I    #2188    FrmSvc    Starting Subsystem <Logging>

2013-07-16 09:52:13.415    x    #2188    Logging    Subsystem started

2013-07-16 09:52:13.417    I    #2188    FrmSvc    Starting Subsystem <User Space Controller>

2013-07-16 09:52:13.432    I    #2188    FrmSvc    Starting Subsystem <Management>

2013-07-16 09:52:13.434    I    #3912    Manage    Mangement plugin watch worker thread started

2013-07-16 09:52:13.435    I    #2188    Cryptshim    Initializing crypto library

2013-07-16 09:52:13.435    I    #2188    Cryptshim    Using C:\ProgramData\McAfee\Common Framework\keystore as keystore path

2013-07-16 09:52:13.435    I    #2188    Cryptshim    Using C:\Program Files (x86)\McAfee\Common Framework\FrameworkService.sig as exe signature file path

2013-07-16 09:52:13.766    I    #2188    MfeCryptC    RSA version : NIST Library Version 2.1.0.0

2013-07-16 09:52:13.766    I    #2188    MfeCryptC   

2013-07-16 09:52:13.766    I    #2188    MfeCryptC    RSA crypto role : User Role

2013-07-16 09:52:13.766    I    #2188    MfeCryptC   

2013-07-16 09:52:13.766    I    #2188    MfeCryptC    RSA crypto mode : NON-FIPS Mode

2013-07-16 09:52:13.766    I    #2188    MfeCryptC   

2013-07-16 09:52:13.883    I    #2188    Cryptshim    Successfully initialized crypto library

2013-07-16 09:52:13.934    I    #2188    Datastore    Did not find setting AssignmentList in section Policy for software ID PolicyRoot

2013-07-16 09:52:13.984    I    #3912    Manage    Plugin registry change detected

2013-07-16 09:52:13.984    I    #3912    Manage    Plugin registry change detected

2013-07-16 09:52:13.984    I    #3912    Manage    Plugin registry change detected

2013-07-16 09:52:13.985    I    #3912    Manage    Plugin registry change detected

2013-07-16 09:52:13.985    I    #3912    Manage    Plugin registry change detected

2013-07-16 09:52:13.985    I    #3912    Manage    Plugin registry change detected

2013-07-16 09:52:13.985    I    #3912    Manage    Plugin registry change detected

2013-07-16 09:52:13.986    I    #3912    Manage    Plugin registry change detected

2013-07-16 09:52:14.044    I    #2188    LpcConnMgr    Initializing lpc data

2013-07-16 09:52:14.044    I    #2188    LpcConnMgr    Registering software id EPOAGENT3000 with a hash value of 197307931

2013-07-16 09:52:14.044    I    #2188    LpcConnMgr    Registering software id CMNUPD__3000 with a hash value of 1496913389

2013-07-16 09:52:14.044    I    #2188    LpcConnMgr    Starting lpc connection manager

2013-07-16 09:52:14.044    I    #2188    LpcConnMgr    Setting up lpc server

2013-07-16 09:52:14.044    I    #2188    LpcConnMgr    lpc server path \\.\pipe\ma_named_pipe

2013-07-16 09:52:14.044    I    #2188    WinLpcSvr    Initializing LPC server

2013-07-16 09:52:14.045    I    #2188    WinLpcSvr    Using randomized name \\.\pipe\ma_named_pipe84444560 for first instance "\\.\pipe\ma_named_pipe"

2013-07-16 09:52:14.045    I    #2188    WinLpcSvr    Setting server path to \\.\pipe\ma_named_pipe84444560

2013-07-16 09:52:14.045    I    #2188    WinLpcSvr    Starting LPC server

2013-07-16 09:52:14.045    I    #2188    WinLpcSvr    Creating server run thread

2013-07-16 09:52:14.046    I    #2188    WinLpcSvr    server started successfully

2013-07-16 09:52:14.046    I    #2188    LpcConnMgr    Setting up message queue

2013-07-16 09:52:14.046    I    #2188    LpcConnMgr    Setting up heart beat component

2013-07-16 09:52:14.048    x    #2188    Manage    Subsystem started

2013-07-16 09:52:14.074    I    #2188    FrmSvc    Starting Subsystem <Updater>

2013-07-16 09:52:14.075    I    #2188    Updater    loaded sensapi.dll.

2013-07-16 09:52:14.083    I    #2188    Updater    network connected.

2013-07-16 09:52:14.083    I    #2188    Updater    InitSense

2013-07-16 09:52:14.091    I    #2188    updsubs    Starting updater subsystem

2013-07-16 09:52:14.094    i    #2188    Updater    Subsystem started

2013-07-16 09:52:14.096    I    #2188    FrmSvc    Starting Subsystem <Scheduler>

2013-07-16 09:52:14.097    I    #2188    Sched    >>--CSchedule:Smiley Frustratedtart

2013-07-16 09:52:14.100    I    #2188    Sched    Glbs.szMyPlatform: WIN8W:6:2:0

2013-07-16 09:52:14.101    I    #2188    Sched    All the tasks are successfully loaded from the file

2013-07-16 09:52:14.101    i    #2188    Sched    Scheduler is now running

2013-07-16 09:52:14.101    I    #2188    Sched    <<--CSchedule:Smiley Frustratedtart

2013-07-16 09:52:14.116    I    #2188    FrmSvc    Starting Subsystem <Agent>

2013-07-16 09:52:14.116    I    #3912    Manage    Plugin registry change detected

2013-07-16 09:52:14.116    I    #3912    Manage    Plugin registry change detected

2013-07-16 09:52:14.118    I    #2188    Agent    Agent mode is 1 ( 1 for managed mode, 0 for unmanaged mode )

2013-07-16 09:52:14.119    I    #2188    Agent    Subsystem starting...

2013-07-16 09:52:14.224    I    #2188    Agent    Generating agent keys

2013-07-16 09:52:15.600    I    #2188    MfeCryptC    Successfully freed key item

2013-07-16 09:52:15.600    I    #2188    MfeCryptC   

2013-07-16 09:52:15.601    I    #2188    MfeCryptC    Successfully freed key item

2013-07-16 09:52:15.601    I    #2188    MfeCryptC   

2013-07-16 09:52:15.602    I    #2188    Agent    Successfully generated agent keys

2013-07-16 09:52:15.602    i    #2188    Agent    Generating Agent ID...

2013-07-16 09:52:15.603    I    #2188    CmnLibLegacy    cmnlib_get_is_embedded(), returning FALSE

2013-07-16 09:52:15.603    I    #2188    SpiPkgr    isEmbeddedWindows is false seqNumFile is C:\ProgramData\McAfee\Common Framework\seqnum.bin

2013-07-16 09:52:15.603    I    #2188    SpiPkgr    Couldnt get value from registry for sequence number

2013-07-16 09:52:15.603    I    #2188    SpiPkgr    Specifying spipe 5.0 support in key package

2013-07-16 09:52:15.604    I    #2188    Cryptshim    Successfully freed key data

2013-07-16 09:52:15.608    I    #4332    Agent    Agent communication thread started

2013-07-16 09:52:15.608    I    #4156    Agent    Agent data channel communication thread started

2013-07-16 09:52:15.609    i    #4820    Agent    Agent will connect to Server in randomized 10 minutes interval

2013-07-16 09:52:15.609    I    #1032    Agent    Agent event worker thread started

2013-07-16 09:52:15.609    I    #4408    Agent    Agent Immediate Events worker thread started

2013-07-16 09:52:15.610    i    #1968    Agent    Next policy enforcement in 5 minutes

2013-07-16 09:52:15.611    I    #2204    Agent    Agent Data Channel worker thread started

2013-07-16 09:52:15.611    I    #2204    Agent    Agent Data Channel work wakeup, processing items

2013-07-16 09:52:15.612    I    #4208    Agent    Agent Data Channel Request Handler worker thread started

2013-07-16 09:52:15.612    I    #2188    Agent    Subsystem started

2013-07-16 09:52:15.613    I    #5088    Agent    Agent Data Channel Router thread started

2013-07-16 09:52:15.619    I    #2188    FrmSvc    Starting Subsystem <Listen Server>

2013-07-16 09:52:15.627    I    #3764    LstnSvr    CAsyncSocket:Smiley FrustratedtartListening (SOCK_STREAM) LISTENING... TRUE

2013-07-16 09:52:15.627    I    #3764    LstnSvr    CAsyncSocket:Smiley FrustratedtartListening on V6(SOCK_STREAM) LISTENING... TRUE

2013-07-16 09:52:15.627    x    #2188    LstnSvr    Subsystem started

2013-07-16 09:52:15.628    I    #2188    FrmSvc    Service started

2013-07-16 09:52:15.805    I    #4820    Agent    Agent worker thread started

2013-07-16 09:52:15.805    i    #4820    Agent    Agent will connect to Server in : 3 minutes and 0 seconds

2013-07-16 09:52:24.405    i    #1968    Agent    Agent Started Enforcing policies

2013-07-16 09:52:24.405    I    #1968    Agent    Thread signal occurred

2013-07-16 09:52:24.405    I    #1968    Manage    Enforcing policies

2013-07-16 09:52:24.405    i    #1968    Manage    Enforcing Policies for McAfee Agent

2013-07-16 09:52:24.406    I    #1968    Agent    CePOAgent::EnforcePolicy priority=-2

2013-07-16 09:52:24.406    I    #1968    Agent    Enforcing policies

2013-07-16 09:52:24.410    I    #1968    LstnSvr    Enforcing Policies

2013-07-16 09:52:24.413    I    #3764    LstnSvr    CHttpServer:Smiley FrustratedtopListening - m_pListen->Close, SetHttpPortBound(FALSE)

2013-07-16 09:52:24.414    I    #2836    LstnSvr    WQThreadProc:  Stopping thread 2836...

2013-07-16 09:52:24.414    I    #2780    LstnSvr    WQThreadProc:  Stopping thread 2780...

2013-07-16 09:52:24.414    I    #1960    LstnSvr    WQThreadProc:  Stopping thread 1960...

2013-07-16 09:52:24.414    I    #612    LstnSvr    WQThreadProc:  Stopping thread 612...

2013-07-16 09:52:24.414    I    #644    LstnSvr    WQThreadProc:  Stopping thread 644...

2013-07-16 09:52:24.414    I    #4760    LstnSvr    WQThreadProc:  Stopping thread 4760...

2013-07-16 09:52:24.414    I    #3624    LstnSvr    WQThreadProc:  Stopping thread 3624...

2013-07-16 09:52:24.414    I    #1476    LstnSvr    WQThreadProc:  Stopping thread 1476...

2013-07-16 09:52:24.415    I    #4124    LstnSvr    WQThreadProc:  Stopping thread 4124...

2013-07-16 09:52:24.414    I    #4140    LstnSvr    WQThreadProc:  Stopping thread 4140...

2013-07-16 09:52:24.415    I    #4224    LstnSvr    WQThreadProc:  Stopping thread 4224...

2013-07-16 09:52:24.415    I    #4588    LstnSvr    WQThreadProc:  Stopping thread 4588...

2013-07-16 09:52:24.415    I    #5060    LstnSvr    WQThreadProc:  Stopping thread 5060...

2013-07-16 09:52:24.416    I    #4724    LstnSvr    WQThreadProc:  Stopping thread 4724...

2013-07-16 09:52:24.416    I    #2316    LstnSvr    WQThreadProc:  Stopping thread 2316...

2013-07-16 09:52:24.418    I    #3764    LstnSvr    CHttpServer::~CHttpServer

2013-07-16 09:52:24.418    x    #1968    LstnSvr    Subsystem stopped

2013-07-16 09:52:24.424    I    #4344    LstnSvr    CAsyncSocket:Smiley FrustratedtartListening (SOCK_STREAM) LISTENING... TRUE

2013-07-16 09:52:24.424    I    #4344    LstnSvr    CAsyncSocket:Smiley FrustratedtartListening on V6(SOCK_STREAM) LISTENING... TRUE

2013-07-16 09:52:24.425    I    #4344    LstnSvr    ListenServerSocket::setsockopt multicast passed

2013-07-16 09:52:24.425    x    #1968    LstnSvr    Subsystem started

2013-07-16 09:52:24.426    I    #1968    Logging    Enforcing policies

2013-07-16 09:52:24.427    I    #1968    Manage    Enforcing policies

2013-07-16 09:52:24.441    I    #1968    Datastore    Did not find setting LicenseKey in section EPOAGENT3000META for software ID EPOAGENT3000META

2013-07-16 09:52:24.442    I    #1968    UsrSpCt    Enforcing policies

2013-07-16 09:52:24.445    I    #1968    UsrSpCt    Token not found. Will try to get it from shell

2013-07-16 09:52:24.607    I    #1968    UsrSpCt    Found shell token

2013-07-16 09:52:24.607    I    #1968    UsrSpCt    Try to Launch UdaterUI Again

2013-07-16 09:52:24.834    I    #360    Logging    StartReadingMessages (\\.\mailslot\{76889C92-A0C0-46e3-A4E1-1D6A5439B8DD}000005a4, 0x7f57, 4)

2013-07-16 09:52:24.834    I    #360    Logging    - using empty 0

2013-07-16 09:52:44.667    I    #1968    Sched    >>--CSchedule::EnforcePolicy

2013-07-16 09:52:44.684    I    #1968    Sched    <<--CSchedule::EnforcePolicy

2013-07-16 09:52:44.685    I    #1968    Manage    Initializing Event Interface

2013-07-16 09:52:44.734    I    #1968    Manage    EpoEventInf Interface: Initialization succeeded.

2013-07-16 09:52:44.756    i    #1968    Manage    Enforcing Policies for EPOAGENT3000META

2013-07-16 09:52:44.772    i    #1968    Manage    Enforcing Policies for EPOAGENT3000

2013-07-16 09:52:45.227    I    #1968    Manage    DeInitializing Event Interface

2013-07-16 09:52:45.227    I    #1968    Manage    EpoEventInf Interface: Deinitialization succeeded.

2013-07-16 09:52:45.227    i    #1968    Agent    Agent finished Enforcing policies

2013-07-16 09:52:45.227    i    #1968    Agent    Next policy enforcement in 5 minutes

2013-07-16 09:53:10.926    i    #4820    Agent    Agent started performing ASCI

2013-07-16 09:53:10.926    I    #4820    Agent    Network up ,Performing ASCI

2013-07-16 09:53:10.927    I    #4820    Agent    Collecting IP address using Internet Manager

2013-07-16 09:53:10.927    I    #4820    persite    Cache file location = C:\ProgramData\McAfee\Common Framework\sitecache.bin

2013-07-16 09:53:10.927    I    #4820    persite    Cabundle file location = C:\ProgramData\McAfee\Common Framework\cabundle.cer

2013-07-16 09:53:10.941    I    #4820    imsite    Found site name=McAfeeFtp

2013-07-16 09:53:10.942    I    #4820    imsite    Found site name=ePO_XXXXXXXXXXXXXXXXXXXXX

2013-07-16 09:53:10.943    I    #4820    persite    Starting sorting of repositories using ping time

2013-07-16 09:53:10.944    I    #2064    naInet    HTTP Session initialized

2013-07-16 09:53:10.945    I    #2064    imsite    Pinging SPIPE site = ePO_XXXXXXXXXXXXXXXXX

2013-07-16 09:53:10.945    I    #2064    imsite    IP address = XXXXXXXXXXXXXXXXX

2013-07-16 09:53:10.945    I    #2064    ping    ICMP:Smiley Tongueing - Pinging XXXXXXXXXXXXXXXXX with a timeout of 30 seconds

2013-07-16 09:53:10.948    I    #2064    ping    ICMP:Smiley Tongueing - Avg ping time is 5

2013-07-16 09:53:10.948    I    #2064    imsite    Delay = 5 (in millisecs)

2013-07-16 09:53:10.949    I    #4820    persite    Sorting of repositories finished successfully. Total number of repositories sorted:2

2013-07-16 09:53:10.952    I    #4820    naInet    HTTP Session initialized

2013-07-16 09:53:10.952    I    #4820    imsite    Connecting to site: XXXXXXXXXXXXXXXXX on port: 443

2013-07-16 09:53:10.954    I    #4820    naInet    HTTP Session closed

2013-07-16 09:53:10.972    I    #4820    Agent    CAgentWork::IsMacAddressComputerNameChanged priority=-2

2013-07-16 09:53:10.972    i    #4820    Agent    Checking MAC address...

2013-07-16 09:53:10.991    I    #4820    Agent    Sending Agent public key to ePO Server

2013-07-16 09:53:10.991    I    #4332    Agent    Started processing a package..

2013-07-16 09:53:10.992    I    #4332    Cryptshim    Successfully freed key data

2013-07-16 09:53:10.998    I    #4332    Manage    Collecting Properties

2013-07-16 09:53:10.998    I    #4332    Manage    Initializing Event Interface

2013-07-16 09:53:10.999    I    #4332    Manage    EpoEventInf Interface: Initialization succeeded.

2013-07-16 09:53:10.999    I    #4332    Manage    CEnforceProperties::LoadPropFiles() - Properties file not found, creating new

2013-07-16 09:53:11.005    i    #4332    Manage    Collecting Properties

2013-07-16 09:53:11.115    I    #4332    Manage    DeInitializing Event Interface

2013-07-16 09:53:11.115    I    #4332    Manage    EpoEventInf Interface: Deinitialization succeeded.

2013-07-16 09:53:11.115    I    #4332    Agent    Preparing Agent Key Package

2013-07-16 09:53:11.119    I    #4332    Agent    Collecting IP address using Internet Manager

2013-07-16 09:53:11.123    I    #4332    naInet    HTTP Session initialized

2013-07-16 09:53:11.123    I    #4332    imsite    Connecting to site: XXXXXXXXXXXXXXXXX on port: 443

2013-07-16 09:53:11.124    I    #4332    naInet    HTTP Session closed

2013-07-16 09:53:11.158    I    #4332    Datastore    Did not find setting AssignmentList in section Policy for software ID PolicyRoot

2013-07-16 09:53:11.159    I    #4332    Datastore    Did not find setting AssignmentList in section Policy for software ID PolicyRoot

2013-07-16 09:53:11.162    I    #4332    Datastore    Did not find setting AssignmentList in section Policy for software ID PolicyRoot

2013-07-16 09:53:11.164    I    #4332    SpiPkgr    Using sequence number 1

2013-07-16 09:53:11.170    i    #4332    Agent    Agent communication session started

2013-07-16 09:53:11.170    I    #4332    Agent    Package type is AgentPubKey

2013-07-16 09:53:11.170    i    #4332    Agent    Agent is connecting to ePO server

2013-07-16 09:53:11.174    I    #4332    imutils    Trying with site: XXXXXXXXXXXXXXXXX

2013-07-16 09:53:11.174    I    #4332    naInet    HTTP Session initialized

2013-07-16 09:53:11.174    I    #4332    imsite        Upload from: C:\ProgramData\McAfee\Common Framework\Unpack\pkg00130184599909970000_2889523847.spkg

2013-07-16 09:53:11.175    I    #4332    imsite        Upload response target: C:\ProgramData\McAfee\Common Framework\Unpack\pkg00130184599911700000_3156179346.spkg

2013-07-16 09:53:11.906    I    #4332    naInet    HTTP Session closed

2013-07-16 09:53:11.906    i    #4332    Agent    Package uploaded to ePO Server successfully

2013-07-16 09:53:11.907    I    #4332    SpiPkgr    Signature length is 46

2013-07-16 09:53:11.914    i    #4332    Agent    Agent communication session closed

2013-07-16 09:53:11.916    i    #4332    Agent    Agent received POLICY package from ePO server

2013-07-16 09:53:11.918    I    #4332    Agent    Started processing a package..

2013-07-16 09:53:11.918    I    #4332    Agent    Processing PropsResponse package

2013-07-16 09:53:11.918    I    #4332    Agent    Looking for new sitelist from server

2013-07-16 09:53:11.919    i    #4332    Agent    New Site List file was received

2013-07-16 09:53:11.922    I    #4332    Agent    Looking for new event filter from server

2013-07-16 09:53:11.922    I    #4332    Agent    New event filter file was received

2013-07-16 09:53:11.924    I    #4332    Agent    Looking for new repository keys hash file from server

2013-07-16 09:53:11.924    I    #4332    Agent    New repository keys hash file was received

2013-07-16 09:53:11.925    I    #4332    Agent    Looking for new policy from server

2013-07-16 09:53:11.969    i    #4332    Agent    New server policy was successfully merged

2013-07-16 09:53:11.972    I    #4332    Agent    New policy for XXXXXXXXXXXXXXXXX was received

2013-07-16 09:53:11.973    i    #4332    Agent    New policy for XXXXXXXXXXXXXXXXX was successfully merged

2013-07-16 09:53:11.973    I    #4332    Agent    New policy for window manager\dwm-1 was received

2013-07-16 09:53:11.974    i    #4332    Agent    New policy for window manager\dwm-1 was successfully merged

2013-07-16 09:53:11.974    I    #4332    Agent    New policy for window manager\dwm-2 was received

2013-07-16 09:53:11.975    i    #4332    Agent    New policy for window manager\dwm-2 was successfully merged

2013-07-16 09:53:11.980    i    #4332    Agent    Enforcing newly downloaded policies

2013-07-16 09:53:11.980    I    #4332    Agent    Agent Enforce Policy Interface called

2013-07-16 09:53:11.981    i    #1968    Agent    Agent Started Enforcing policies

2013-07-16 09:53:11.981    I    #1968    Agent    Thread signal occurred

2013-07-16 09:53:11.982    I    #1968    Manage    Enforcing policies

2013-07-16 09:53:11.983    I    #1968    Datastore    Did not find software ID EPOAGENT3000

2013-07-16 09:53:11.984    I    #1968    Manage    Failed to read EnforcePolicy. Error code -1201

2013-07-16 09:53:11.984    I    #1968    Manage    Initializing Event Interface

2013-07-16 09:53:11.985    I    #1968    Manage    EpoEventInf Interface: Initialization succeeded.

2013-07-16 09:53:11.987    I    #1968    Manage    Generating Management event:EventId=2422Smiley Frustratedeverity=3Smiley TongueroductId=EPOAGENT3000:EventType=Policy Enforcement:Error=50

2013-07-16 09:53:11.987    I    #1968    Manage    EpoEventInf Interface: Event element created.

2013-07-16 09:53:11.988    I    #3912    Manage    Plugin registry change detected

2013-07-16 09:53:11.992    i    #1968    Manage    Enforcing Policies for EPOAGENT3000META

2013-07-16 09:53:12.021    I    #1968    Manage    EpoEventInf Interface: Management event created.

2013-07-16 09:53:12.021    I    #1968    Manage    DeInitializing Event Interface

2013-07-16 09:53:12.021    I    #1968    Manage    EpoEventInf Interface: Deinitialization succeeded.

2013-07-16 09:53:12.021    i    #1968    Agent    Agent finished Enforcing policies

2013-07-16 09:53:12.021    i    #1968    Agent    Next policy enforcement in 5 minutes

2013-07-16 09:54:11.990    I    #3912    Manage    Loading plugin list from registry

alexn
Level 14
Report Inappropriate Content
Message 7 of 8

Re: Question: EPO 4.5 Patch 6, VSE 8.8 Patch 3, Windows 8

I am having trouble deploying VSE 8.8 to our first Windows 8 device. I've installed VSE 8.8 Repost Patch 3 into the master repository our EPO server, and I'm under the impression that this should install on Win8/2012, and it should fall back to patch 2 for older versions of Windows.


Install==Fresh installation

Deploy====patch update.Assuming that you are installing it on w8.

Could you use "Run Client task now option" and look server logs ?

Or remotely access your client at same time and look under Agent status monitor and see whether client receives this task?

Remove Patch 3 from repository.before running above task.

dwmaze
Level 7
Report Inappropriate Content
Message 8 of 8

Re: Question: EPO 4.5 Patch 6, VSE 8.8 Patch 3, Windows 8

The problem was resolved by upgrading the EPO server from 4.5 to 4.6 and the agent from 4.6 to 4.8. It's deploying beautifully now. Thanks for the help guys.