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Querry regarding Installation of new Mcafee VSE 8.8 patch 12 extension in McAfee ePO

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Hi guys,

Currently we have Mcafee VSE 8.8. patch 11 checked-in and the corresponding extensions are installed.

Now some of our machines are installed with the latest version of Windows 10 i.e. Version 1809.

As per the KB51111, the only version supported on this version of windows is 8.8 Patch 12. I have already  check-in the software package and downloaded the extensions. In the release notes, it is mentioned that for fresh installation i.e installation on  systems where VSE is not installed, it is required to install new extensions. I already have extension installed for VSE 8.8 patch 11.

Now my question is , Will installing the new extension for VSE 8.8 PATCH 12 will cause any issues for systems on VSE 8.8 patch 11?

will appreciate any kind of help on this,

Thanks in advance

regards,

1 Solution

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McAfee Employee Hawkmoon
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Message 3 of 6

Re: Querry regarding Installation of new Mcafee VSE 8.8 patch 12 extension in McAfee ePO

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Hi Anas_shaikh,

Unless the Point Product (VSE in this matter) state otherwise, extensions are 'backward' compatible.
This is to say 'an' extension v5, will work with 'a' product v5, as well as  v4 etc.

That said, I spoke with the VSE support group for you and they confirm this is so with these versions. The Patch 12 extension is compatible with the Patch 11 VSE installs!

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

5 Replies
Reliable Contributor Ufoto
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Message 2 of 6

Re: Querry regarding Installation of new Mcafee VSE 8.8 patch 12 extension in McAfee ePO

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Extensions are backward compatible so there will be no problem for the ePO to manage clients where older version is installed. However it is not recommended to manage clients where a higher version of the product is installed e.g. Extension Patch 11 and clients Patch 12. The extension has to be at least on the same version as the clients or higher.

Was my reply helpful? If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?
McAfee Employee Hawkmoon
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Message 3 of 6

Re: Querry regarding Installation of new Mcafee VSE 8.8 patch 12 extension in McAfee ePO

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Hi Anas_shaikh,

Unless the Point Product (VSE in this matter) state otherwise, extensions are 'backward' compatible.
This is to say 'an' extension v5, will work with 'a' product v5, as well as  v4 etc.

That said, I spoke with the VSE support group for you and they confirm this is so with these versions. The Patch 12 extension is compatible with the Patch 11 VSE installs!

Was my reply helpful?

If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

Re: Querry regarding Installation of new Mcafee VSE 8.8 patch 12 extension in McAfee ePO

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Thank you so much both of you for replying . I have one more question, will I have to remove the existing extension before installing the Newer one or will I have to just install the latest extension without touching the one which I already have in my environment.

Reliable Contributor Ufoto
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Message 5 of 6

Re: Querry regarding Installation of new Mcafee VSE 8.8 patch 12 extension in McAfee ePO

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You simply need to install the new extension on top of the existing one.

Please DO NOT delete the currently installed extension as this action will permanently delete all custom VirusScan Enterprise policies and client tasks.

Was my reply helpful? If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

Re: Querry regarding Installation of new Mcafee VSE 8.8 patch 12 extension in McAfee ePO

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Thank you so much for helping me out
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