Showing results for 
Search instead for 
Did you mean: 
Not applicable
Report Inappropriate Content
Message 1 of 2

ProtectionPilot seems to read but not update

I've got a very strange issue with ProtectionPilot 3.5. After installing the server and adding a few client computers, it was able to see that some computers were up to date and some were not. After pressing Update, none of the computers on the system seem to be updating. I've checked the firewall and it doesn't seem to be that.

The part that made me really think something was wrong was that I took a spare computer that did not have any McAfee products installed and tried to push the agent to that computer. It did absolutely nothing. Is there something I might be doing wrong? or am I not understanding how this system works?
1 Reply
Not applicable
Report Inappropriate Content
Message 2 of 2

RE: ProtectionPilot seems to read but not update

When you pushed the agent to the computer, do you reinstall the PP agent? If so, make sure you're not making the push invisible to the end user. That may help you troubleshoot better.
McAfee ePO Support Center Plug-in
Check out the new McAfee ePO Support Center. Simply access the ePO Software Manager and follow the instructions in the Product Guide for the most commonly used utilities, top known issues announcements, search the knowledgebase for product documentation, and server status and statistics – all from within ePO.