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mandem
Level 7
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Message 1 of 5

Protection Pilot 1.1.1 - Update issue

Need some help please!!!

I have two issues.
1) Protection pilot 1.1.1 does not push out the agent update, agent is 3.6.0.603
2) Server does not update the dats itself, only updates if i manually force it to.

The server agent is 3.6.0.603. on the server repository there is a protectionpilot agent 3.6.0 NAP and install.I have attempted to replicate the repository in the distributed repository same issue. All the clients still have version 3.5.0.446.
Server status shows
Server version: 3.5.0.715
Agent version: 3.6.0.603
Engine version: 5200.2160
Dat version: 5295

The server shows last updated 08/05/2008 next update shows in half an hours time, but never works.
This is the log file from sitemgr

20080515090501 e #3756 SiteMgr Failed to load site list schema file
20080515090501 x #3756 SiteMgr SiteMgr main control final release...
20080515090501 I #3756 NARepl32 Error 0x80040154 while attempting to create instance of Site Manager
20080515090501 I #3756 NARepl32 Run(), Error creating CLSID_Replica, hr = 0x80040154
20080515090501 I #3756 NARepl32 narepl32.exe not busy, continuing process
20080515090501 I #3756 NARepl32 Run() cannot continue, no replica object
20080515090502 I #3756 NARepl32 Application Exiting
20080515100502 I #3352 NARepl32 Application Starting, user: SYSTEM
20080515100502 I #3352 NARepl32 Registering class objects
20080515100502 I #3352 NARepl32 Registered class objects
20080515100502 I #3352 NARepl32 Resume class objects succeeded
20080515100502 I #3352 NARepl32 Run (/TaskID="{2F2C40F3-E7D2-478E-A9FB-49D643D9F0E8}" /TaskName="DefaultServerUpdate" /Mirror="NAIHttp" /LegacySupport=0 /MoveToPrevBranch=0 /TargetBranch="Current")
20080515100502 I #3352 NARepl32 Run(), Task ID = {2F2C40F3-E7D2-478E-A9FB-49D643D9F0E8}
20080515100504 e #3352 SiteMgr Failed to load site list schema file
20080515100504 x #3352 SiteMgr SiteMgr main control final release...
20080515100504 I #3352 NARepl32 Error 0x80040154 while attempting to create instance of Site Manager
20080515100504 I #3352 NARepl32 Run(), Error creating CLSID_Replica, hr = 0x80040154
20080515100504 I #3352 NARepl32 narepl32.exe not busy, continuing process
20080515100504 I #3352 NARepl32 Run() cannot continue, no replica object
20080515100505 I #3352 NARepl32 Application Exiting
20080515100654 I #2372 NARepl32 Application Starting, user: SYSTEM
20080515100654 I #2372 NARepl32 Registering class objects
20080515100654 I #2372 NARepl32 Registered class objects
20080515100654 I #2372 NARepl32 Resume class objects succeeded
20080515100654 I #2372 NARepl32 Run (/Replicate /Incremental)
20080515100654 e #2372 SiteMgr Failed to load site list schema file
20080515100654 x #2372 SiteMgr SiteMgr main control final release...
20080515100654 I #2372 NARepl32 Error 0x80040154 while attempting to create instance of Site Manager
20080515100654 I #2372 NARepl32 Run(), Error creating CLSID_Replica, hr = 0x80040154
20080515100654 I #2372 NARepl32 narepl32.exe not busy, continuing process
20080515100654 I #2372 NARepl32 Run() cannot continue, no replica object
20080515100655 I #2372 NARepl32 Application Exiting

server log shows:
20080513125404 I #2908 servtask Exit code 0 from [mshta AvertAlerts.hta]
20080513125404 I #2908 EPOServer UpdateServerTaskStatus TaskID='4' TaskName=DefaultAvertAlerts Status=2
20080513125445 E #1748 servcache Failed to create DOM object for Sitelist file, hr=-2147221164
20080513125545 E #1748 servcache Failed to create DOM object for Sitelist file, hr=-2147221164
20080513125634 I #1224 EPOServer Receiving PropsVersion from MONIKANEWXP
20080513125634 I #1224 EPOServer Package RequestProps for {390F006F-B5B2-49FC-BAEF-5F59276E8721} sent
20080513125636 I #6224 EPOServer Received IncProps package from MONIKANEWXP
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4 Replies
tonyb99
Level 13
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Message 2 of 5

RE: Protection Pilot 1.1.1 - Update issue

Can you update PP to version 1.5?
mandem
Level 7
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Message 3 of 5

RE: Protection Pilot 1.1.1 - Update issue

PP 1.5 may be a possibility, but is there no fixes... or anything you are aware of.

thanks
tonyb99
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Message 4 of 5

RE: Protection Pilot 1.1.1 - Update issue

I didnt find anything relating to PP for these errors, the first step is always to update to the latest version though and PP 1.1 is woefully out of date.
PP 1.1 was EOL in 2007 https://knowledge.mcafee.com/SupportSite/search.do?cmd=displayKC&docType=kc&externalId=613390&sliceI...

And I seem to remember seeing that PP 1.5 is EOL some time in 2009 (or maybe it was end of 2008) and you will have to migrate to EPO or use their hosted services.

update: On June 30th 2009, McAfee ProtectionPilot 1.5 (PrP 1.5) will reach its end of full service support date. 615592
mandem
Level 7
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Message 5 of 5

RE: Protection Pilot 1.1.1 - Update issue

Thanks mate i think i will have to look into this..