cancel
Showing results for 
Search instead for 
Did you mean: 
F-N
Level 7
Report Inappropriate Content
Message 1 of 4

Problem with dublicate Client entries under Epolicy 4.0 with Agent 4.5

As the thread titles says.

I´ve a lot of dublicate Client entries in my epo database and found nothing to handle them expect manual deletion.

Is there a way to check for MAC, IP or Hostname to merge this entries?

3 Replies

Re: Problem with dublicate Client entries under Epolicy 4.0 with Agent 4.5

If you go in to Queries and search on duplicate, it will bring up some reports that will help you manipulate the entries.

Try to research why they are duplicated.  On a VPN where they check in to epo and go to another spot in the epo tree?  Duplicate guids is something good to look at as well.

Use the Mcafee kb at https://kc.mcafee.com

This query is one that will bring up some info on duplicates.

https://kc.mcafee.com/corporate/index?page=answers&type=search&searchid=1270217716805&question_box=d...

F-N
Level 7
Report Inappropriate Content
Message 3 of 4

Re: Problem with dublicate Client entries under Epolicy 4.0 with Agent 4.5

Ok, maybe I'm just stupid but i don't get the following:

  1. Log on to the ePolicy Orchestrator console.
  2. Right-click the Directory icon and select Search.
  3. From the drop-down menu, select Duplicate Computer names and click Search Now.
  4. The system(s) with duplicate names are displayed.

Well... the ePolicy Orchestrator console is displayed in a browser. There is no Right-click, because Right-click brings

up the browser context menu.

Highlighted

Re: Problem with dublicate Client entries under Epolicy 4.0 with Agent 4.5

You're right, that's different in epo 4.0.  You need to go in to queries, i cant even remember where that is in epo 4.0.  Once you are in queries, search for a query name with duplicate in it and that should get you cooking.

More McAfee Tools to Help You
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • Visit: Business Service Portal
  • More: Search Knowledge Articles
  • ePolicy Orchestrator Support

    • Download the new ePolicy Orchestrator (ePO) Support Center Extension which simplifies ePO management and provides support resources directly in the console. Learn more about ePO Support Center