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Problem getting agenthandler to talk to the epo.-

Hello

Im trying to set up the agenthandler on a dmz.. In the installationpart where its says "Specify the parameters of the ePolicy orchestror database server" that i get into trouble. i have the Windows Authentication checked. No matter what i write in the fields i get the error "Setup was unable to login to the database using the specified credentials"

And after using wireshark, it dosnt seem to even send any packets, it just give me the error direct.

2 Replies

Re: Problem getting agenthandler to talk to the epo.-

I had same problem as you even with Windows Autehntication set and I finally had to set-up an SQL authentication against the SQL database and this way it finally worked. I think the problem was that the Agent Handler on my DMZ wasn't on the same domain as ePO server and (I don't know why) it didn't send the right credentials

Re: Problem getting agenthandler to talk to the epo.-

I had similar issues and resolved it by making the user a dbcreator on the SQL database and it worked.

Windows Authentication was used

User was already a dbo on the ePO database on the SQL server.

Made user a dbcreator on the SQL database.

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