cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

Policy Issue

Dear All,

I am a fresh user of Mcafee EPO 4.6

I don't have enough experience. We actually started to see some issues for many users who normally should be having USB and CD access enabled.

The CD/USB Access is configured through epo. when i checked the policy it is very simple: Block CD/USB access except for the users who are part of CD/USB group.

Unfortunately some users are part of CD/USB group and they are getting access denied while using usb and CD.

How can i resolve this issue ?

1 Reply
Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: Policy Issue

Start by verifying the 'effective' policies applied to one of these machines.

Find one of the machines in the sytem tree.

Select it by ticking the box next to its name.

From the Actions menu, select Directory Management - View assigned policies.

Pick your point product, check the assigned policy is correct.

If it seems correct, verify the agent is actually communicating to get the right policy.

(check last communication time again in the system tree).

If it is communicating and looks like the right policy is applied but still misbehaves then you should probably speak to McAfee support at that point.

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community