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Reliable Contributor haaris
Reliable Contributor
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Message 1 of 4

Not able to save the ENS firewall policy in EPO

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Hi,

When I edited one of the firewall policy in ENS,I changes some IP ranges and when I tried to click on save to update the policy it keeping on loading and not saving even if you wait for half an hour.

I tried to restart the services of EPO but still getting the same result.I checked with different browser but no luck.I tried to take access of EPO server locally from the server but still no luck

Can anyone tell me what could be the issue and is there any way to solve this so that I can update the policy

ENS-Policy.png

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Reliable Contributor haaris
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Message 3 of 4

Re: Not able to save the ENS firewall policy in EPO

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Hi @cdinet,

 

I upgraded the ENS firewall extension to 10.6.1 from 10.6.0 and it resolved the issue

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McAfee Employee cdinet
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Message 2 of 4

Re: Not able to save the ENS firewall policy in EPO

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Check to see if KB90983 applies even if you aren't getting a popup.  Otherwise, check to see if you are getting deadlocks.  You can check that on the sql server or the Orion log also might show any issues.

 

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Reliable Contributor haaris
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Message 3 of 4

Re: Not able to save the ENS firewall policy in EPO

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Hi @cdinet,

 

I upgraded the ENS firewall extension to 10.6.1 from 10.6.0 and it resolved the issue

McAfee Employee cdinet
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Message 4 of 4

Re: Not able to save the ENS firewall policy in EPO

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That's great!  Glad it is working.

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