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[Yasin]

Hi Everyone

Am deploying Mcafee Agent to client computers and it is showing me in the reports section:
Deploy Agents / Satus Completed.

when I go to Systems I can see those clients but without any Details like (IP Address, Last Update,…etc). what’s is wrong ?

Yasin.

thanks alot.

[smalldog]

Can you ping to client?

[Yasin]

yes, i can ping to those clients.

[smalldog]

On tab system, check computer you want to ping and click on Ping buttion at button of browser (Not in CMD command). If status is The device is reachable and then you can see status of client. Try it again.

Message was edited by: smalldog on 1/11/10 1:49:28 AM CST

[Yasin]

sorry, i didn't understand you. from where you want me to ping the client ?

[smalldog]

see attachment 

Message was edited by: smalldog on 1/11/10 3:27:00 AM CST

[Yasin]

i saw the snapshot which you sent, we have ePolicy Orchestrator V 4.0.0 and the ping button is not available

1 week before i have recived these Mcafee CDs how come they didn't send the latest version?

do you have any another idea?

[smalldog]

Did you buy McAfee Product? If yes you will have grant number, you just login mcafee website and download latest ePO 4.5. When you upgrate from ePO 4.0 to 4.5 just run file setup, when asked for password input password admin ePO current. That's it!

[Yasin]

mmmm, actually i didn't register yet i thought i will do it later on. i will upgrade my EPOS then we will see.

thnaks a lot for your help. once i finished i will update you.

[smalldog]

You are welcome!