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New to EPO updating virus scan 8.5 - 8.7

Hello,

I am quite new to EPO, however, it looks like a fantastic enterprise tool.

I am currently getting my feet wet with depolying McAfee software (Site advisor, EPO agent etc). I am currently trying to update the version of the enterprise AV on a test PC. I currently have 8.5.0 on the PC, I have tries to push the newer 8.7 to the pc through the EPO console. System tree / choose PC (check mark) / actions / agent / update now / choose the update virus scan enterprise 8.7.0. I then wake up the PC. I see in the log that it seems to connect and everything seems to be successful but version is still 8.5.0. Is this the correct way to do this?

I done this exact install with the site advisor and it seemed to work properly.

Any help would be appreciated.

Thanks,
3 Replies

RE: New to EPO updating virus scan 8.5 - 8.7

sounds like the update you're running will just update the patches, dats etc. In order to upgrade the actual product you need to use a deployment task.

RE: New to EPO updating virus scan 8.5 - 8.7

Thanks for the info, that was exactly what the issue was.

Cheers,
McAfee Employee
McAfee Employee
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RE: New to EPO updating virus scan 8.5 - 8.7

JTsobey

If you are new to ePO, take a look at some of the video tutorials available on the ServicePortal (http://mysupport.mcafee.com). Click on the View Tutorials link and drill into ePO.

Hope this helps!