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Jeri
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New installation of 5.9.1 shows OpenSSL as 'null; need version 1.0.2I

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I have installed a new installation of ePO 5.9.1 on a new VM and am configuring it to look like our old one. (Disaster recovery options did not work for me.)  As I step through each category, option, etc. I see that OpenSSL shows 'null' on my new instance and '1.0.2i' on the old one (also 5.9.1).  The  new one is on a WIndows Server 2016 VM.

I have not been able to find out where to get this from.  Any feedback/help is greatly appreciated.

Thanks!

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McAfee Employee JoeBidgood
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Re: New installation of 5.9.1 shows OpenSSL as 'null; need version 1.0.2I

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I assume you're referring to the information displayed in the Server Settings / Server Information page? If so then there is an issue in 5.9.1 where the OpenSSL version may not be displayed correctly. 
This is fixed in ePO 5.10, but in the meantime if you simply need to verify the version of OpenSSL being used, you can check the apache error log, which will record the version when the service starts.

Navigate to the <ePO install folder>\Apache2\logs folder, and open the most recent errorlog file in a text editor: you should see the OpenSSL version logged. As an example the relevant entry from my 5.9.1 test server reads as follows:

[Tue Aug 27 14:02:00.768975 2019] [mpm_winnt:notice] [pid 2556:tid 440] AH00455: Apache/2.4.28 (Win32) OpenSSL/1.0.2l configured -- resuming normal operations

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McAfee Employee JoeBidgood
McAfee Employee
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Message 2 of 3

Re: New installation of 5.9.1 shows OpenSSL as 'null; need version 1.0.2I

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I assume you're referring to the information displayed in the Server Settings / Server Information page? If so then there is an issue in 5.9.1 where the OpenSSL version may not be displayed correctly. 
This is fixed in ePO 5.10, but in the meantime if you simply need to verify the version of OpenSSL being used, you can check the apache error log, which will record the version when the service starts.

Navigate to the <ePO install folder>\Apache2\logs folder, and open the most recent errorlog file in a text editor: you should see the OpenSSL version logged. As an example the relevant entry from my 5.9.1 test server reads as follows:

[Tue Aug 27 14:02:00.768975 2019] [mpm_winnt:notice] [pid 2556:tid 440] AH00455: Apache/2.4.28 (Win32) OpenSSL/1.0.2l configured -- resuming normal operations

Jeri
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Message 3 of 3

Re: New installation of 5.9.1 shows OpenSSL as 'null; need version 1.0.2I

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This is exactly what I needed.  Thanks for providing this.

Have a great evening.

Jeri

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