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MyAvert not updating.

Hi,

I'm not sure if anyone else is having this problem but it appears MyAvert status is not updating on ePO 4.0.

It's showing the latest DAT file available is 5460 even though i have 5461 installed.

It is able to contact the address it uses to update the information and we have double checked the firewall to ensure it gets through... and it does.

See the below image.

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5 Replies
tonyb99
Level 13
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Message 2 of 6

RE: MyAvert not updating.

get this all the time nothing to worry about, it seems that not all mcafee repos get updated at the same time, you may be able to update the dat from one repos before the dat in the repos that avert is looking at is updated.

just another annoying undocumented feature from the folks at Mcafee

RE: MyAvert not updating.



I take it that when their repository finally gets updated, MyAvert will correct itself and show the correct dat?
tonyb99
Level 13
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Message 4 of 6

RE: MyAvert not updating.

yes it will

RE: MyAvert not updating.

Great, thanks. grin
bxs
Level 7
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Message 6 of 6

RE: MyAvert not updating.

I noticed this for the last day or two also. Repository updating seems to be working as normal though...

As of 10:30AM ET Friday, www.avertlabs.com is still showing dat info from 12/10. Fail.