Last week I noticed we are missing most of the System Properties for all system in our ePo. Only the info comming from the AD is filled, all other fields are empty or 0.
Our ePo is 5.10.0, agents 18.104.22.1682 (but I still have a few older 22.214.171.1248 and 126.96.36.1992 agents who have the same problem) and EP version is 10.6
Is the machine showing managed/unmanaged? Do you have MA installed on the machine? If yes then is it communcating to ePO?
Is it ePO 5.10?
Please look at #: https://kc.mcafee.com/corporate/index?page=content&id=KB90876
I suggest to apply CU2 on ePO server.
We have had some instances where update 2 didn't apply properly. I would suggest removing it and reinstalling update 2 to see if it resolves. If it does not, then check agent logs on the client to see if there are errors collecting properties. Also check the server logs to see if there are any issues receiving and processing agent props.
server logs - C:\Program Files (x86)\McAfee\ePolicy Orchestrator\DB\Logs
agent logs - C:\ProgramData\McAfee\Agent\logs
c:\windows\temp\mcafeelogs will also have the update2 log to check for any errors when it installed.
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