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Migrate ePO to new server and restore using disaster recovery snapshot

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Hi.
We have ePO 5.10 and DB on the same server and use an agent handler.
We are moving ePO to a new server (new server name and IP).
Can we copy the existing DB from the old to new VM and then during the ePO installation choose restore from disaster recovery snapshot?
And before restoring from the DB snapshot, I'm guessing that the agent handler would need to be stopped or deleted from the old ePO server?

Thanks for any guidance.

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McAfee Employee
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Message 2 of 4

Re: Migrate ePO to new server and restore using disaster recovery snapshot

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No, you do not need to delete or stop the agent handler services, but once the db is moved, you will need to run the agent handler setup again on the agent handler to do a modify to reset credentials to the new sql server.  In fact having the agent handler active will help clients get new sitelist for new IP and servername of epo server.  You might also want to put in a dns alias for the old server to point to the new.

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Message 2 of 4

Re: Migrate ePO to new server and restore using disaster recovery snapshot

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No, you do not need to delete or stop the agent handler services, but once the db is moved, you will need to run the agent handler setup again on the agent handler to do a modify to reset credentials to the new sql server.  In fact having the agent handler active will help clients get new sitelist for new IP and servername of epo server.  You might also want to put in a dns alias for the old server to point to the new.

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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Re: Migrate ePO to new server and restore using disaster recovery snapshot

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Ok thanks. I wasn't aware I would need to run the agent handler installation again on the agent handler server once the DB is moved.
Mostly I just wanted to be sure that the recovery snapshot could be used on a different server.
Good point about DNS alias to point from old to new server.

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Re: Migrate ePO to new server and restore using disaster recovery snapshot

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As for running the install on agent handler, that is just to edit the changed db password and servername.  You can't just edit the db.properties anymore with newer versions of epo.

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