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Mcafee Updates ( ePolicy Orchestrator 5.3)

Good morning, this afternoon when i wanted to run a task that update Virusscan Enterprise, MER for ePo and ePo Agent Key Updater, it didnt work. I checked the info of the problem (C:\ProgramData\McAfee\Agent\logs ) and i opened the file McScrip_Error.)

It showed me this:

2017-03-15 19:02:05 E #2156 ScrptExe [Call]->

2017-03-15 19:02:05 E #2156 ScrptExe [Executing section ExecuteDetectionScript]->

2017-03-15 19:02:05 E #2156 ScrptExe [Line 614:  RunScript dwRet = C:\ProgramData\McAfee\Agent\\Current\EPOAGENT3000META\AgtMetaDet.McS, ScriptMain]->

2017-03-15 19:02:05 E #2156 ScrptExe [Executing section ScriptMain]->

2017-03-15 19:02:05 E #2156 ScrptExe [CallIf]->

2017-03-15 19:02:05 E #2156 ScrptExe [Executing section UpdateAgent300]->

2017-03-15 19:02:05 E #2156 ScrptExe [LoopIf]->

2017-03-15 19:02:05 E #2156 ScrptExe [Executing section GetMainCatalogLanguagePackageGroup]->

2017-03-15 19:02:05 E #2156 ScrptExe [CallIf]->

2017-03-15 19:02:05 E #2156 ScrptExe [Executing section NeedWinKeyUpdate]->

2017-03-15 19:02:05 E #2156 ScrptExe [Call]->

2017-03-15 19:02:05 E #2156 ScrptExe [Executing section IsThisInstalled]->

2017-03-15 19:02:05 E #2156 ScrptExe [CallIf]->

2017-03-15 19:02:05 E #2156 ScrptExe [Executing section IsThisPluginFileInstalled]->

2017-03-15 19:02:05 E #2156 ScrptExe [CallIf]->

2017-03-15 19:02:05 E #2156 ScrptExe [Executing section NeedServerKeyUpdate46]->

2017-03-15 19:02:05 E #2156 ScrptExe [CallIf]->

2017-03-15 19:02:05 E #2156 ScrptExe [Executing section GetInstalledSPipeVersion]->

2017-03-15 19:02:05 E #2156 ScrptExe  Command failed...GetFileInfo

2017-03-15 19:02:05 E #2156 ScrptExe Error trace:

2017-03-15 19:02:05 E #2156 Thread [Main thread]->

2017-03-15 19:02:05 E #2156 SessMgr [SessionManager::runScript:C:\ProgramData\McAfee\Agent\update\UpdateMain.McS]->

2017-03-15 19:02:05 E #2156 ScrptExe [Executing section ScriptMain]->

2017-03-15 19:02:05 E #2156 ScrptExe [CallIf]->

2017-03-15 19:02:05 E #2156 ScrptExe [Executing section StartUpdateProcess]->

2017-03-15 19:02:05 E #2156 ScrptExe [Call]->

2017-03-15 19:02:05 E #2156 ScrptExe [Executing section DetectInstalledProductsAndUpdate]->

2017-03-15 19:02:05 E #2156 ScrptExe [Call]->

2017-03-15 19:02:05 E #2156 ScrptExe [Executing section GetDetectionScripts]->

2017-03-15 19:02:05 E #2156 ScrptExe [Call]->

2017-03-15 19:02:05 E #2156 ScrptExe [Executing section FindAndExecuteDetectionScripts]->

2017-03-15 19:02:05 E #2156 ScrptExe [LoopIf]->

2017-03-15 19:02:05 E #2156 ScrptExe [Executing section EnumerateThroughProductIDList]->

2017-03-15 19:02:05 E #2156 ScrptExe [LoopIf]->

2017-03-15 19:02:05 E #2156 ScrptExe [Executing section EnumerateThroughFile]->

2017-03-15 19:02:05 E #2156 ScrptExe [Call]->

2017-03-15 19:02:05 E #2156 ScrptExe [Executing section ExecuteDetectionScript]->

2017-03-15 19:02:05 E #2156 ScrptExe [Line 614:  RunScript dwRet = C:\ProgramData\McAfee\Agent\\Current\EPOAGENT3000META\AgtMetaDet.McS, ScriptMain]->

The details of my task are :

Package Types:

Signatures and engines: -Buffer overflow DAT for VirusScan Enterprise

         -Engine

         -DAT

Patches and service packs:

  -VirusScan Enterprise 8.8.0

  -MER for ePO 2.5.8.0

  -ePO Agent Key Updater 4.8.0

I hope that you guys can help me with this situation

Sorry for the hassle

2 Replies
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Re: Mcafee Updates ( ePolicy Orchestrator 5.3)

Have you tried re-creating the task/run?

If this information was helpful or has answered your question, please select Accept as Solution. This will assist other memebers
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Re: Mcafee Updates ( ePolicy Orchestrator 5.3)

Yes, and it didn't work. Thanks for the advice

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