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McaFee Fire Driver not Installed

Hi,
we are running EPO 4.0 P2 with Agent 4 and HIP 7 P2.

On some vista SP1 clients the client GUI shows the following Error:
"Mcafee Fire Driver not installed"

Any Idea where to get them or how to fix this ?

Thx guys.
3 Replies
ePOser
Level 7
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Message 2 of 4

RE: McaFee Fire Driver not Installed

From the file "McAfeeHIP_ClientReadmePatch2.html" included in the patch 2 zip file:
==============
Known Issues

Issue:
On rare occasions, the old firehk.sys driver does not get uninstalled during the Patch 2 installation process. This may cause the client system to lose network connectivity or display a message indicating the driver is not installed. (Reference: 413170)

Resolution:
To complete the installation, do the following on the client system:
1. Restart the system
2. Redeploy the Patch 2 install.

=============
Hope that helps!

RE: McaFee Fire Driver not Installed

Hi,
thx for your help.
Your Solution fixed it.
Thx again.

Notice for me RTFM ^^
mhsbc
Level 7
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Message 4 of 4

RE: McaFee Fire Driver not Installed

Hi,
we are running mcafee VSE 8.5i p8 and HIP 7 P4 on my windows xp sp3 client.
when windows startup, display a message indicating the" mcafee host intrusion driver not installed", after a few seconds , it's ok.


Any Idea where to get them or how to fix this ?

Thx guys.
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