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gtavkhelidze
Level 7

McAfee installation problem

I try to install McAfee Endpoint Suite Installer 3.0.

OS _ Windows Server 2008 R2 standard SP1

SQL Server 2008 R2 standard SP1

and i get the error:

setup is unable to access the SQL UDP port 1434 on the specified sql server. setup requires such access to retrieve the tcp port assignment information from the sql server.

see attachment.

please help me.

thank you.

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11 Replies
rgc
Level 11

Re: McAfee installation problem

Hi Guram Tavkhelidze,

For the Database  server: Type the IP address to proceed further.

As I found the same issue with epo 5.1 installation and it get resolved by ip address.

I got the same error as per the screenshot.

Regards,

RGC

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gtavkhelidze
Level 7

Re: McAfee installation problem

Thank you rgc. its works

i have 2 server. which server can i insstall epo 5.1

we buy 2 prodacts endpoint protection and web protection. can you send me manuals, that i install produqts easily? i have manuals bu these are surface.

thank you

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rackroyd
Level 16

Re: McAfee installation problem

All the available manuals are free to download from the McAfee Service Portal:

https://mysupport.mcafee.com/Eservice/Default.aspx

Follow the 'Product Documentation' Link.

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gtavkhelidze
Level 7

Re: McAfee installation problem

Thank you.

product blockade ports 7046 and 7047. how can i enable them?

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gtavkhelidze
Level 7

Re: McAfee installation problem

Hello.

I install McAfee but i have problem with email and 7046, 7047 ports.

Can you help me?

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rackroyd
Level 16

Re: McAfee installation problem

This does look to be leaning a little off topic from the original question now

ePO does not block these ports by default.

I suggest first you use 'netstat -b' to determine which processes are connected to each port.

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gtavkhelidze
Level 7

Re: McAfee installation problem

I install virusscan and i had email problem. i coud not send email. we uninstall it email is ok.

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rackroyd
Level 16

Re: McAfee installation problem

Then i'm afraid your question is very off-topic as it's a VirusScan configuration request.

Would you please post a new discussion under the VirusScan Enterprise product rather than continuing this thread ?

thanks.

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gtavkhelidze
Level 7

Re: McAfee installation problem

ok. sorry.

thank you.

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