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Reliable Contributor twenden
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McAfee ePO License Key Question

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I noticed that when you renew your McAfee contact the McAfee ePO license key, under the new grant number, changes to a new number. Is it necessary to change the license key for your current ePO servers to this new one or can you just key using the one that it always had? What is the impact the endpoints or the ePO server if I change the license key to the one that I see under our new grant number?

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McAfee Employee moekhass
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Re: McAfee ePO License Key Question

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​, Welcome to McAfee community.

You should adjust your ePO license key as provided with your new grant number. It's what determines what you can download/update in the ePO software manager. Adjusting key has no direct impact on endpoints but using a key associated with an expired grant *may* stop ePO from downloading future content.

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McAfee Employee moekhass
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Re: McAfee ePO License Key Question

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​, Welcome to McAfee community.

You should adjust your ePO license key as provided with your new grant number. It's what determines what you can download/update in the ePO software manager. Adjusting key has no direct impact on endpoints but using a key associated with an expired grant *may* stop ePO from downloading future content.

Reliable Contributor twenden
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Re: McAfee ePO License Key Question

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Thanks for the input. I tried changing the license key on our test ePO server. After pulling down an updated software list it showed some of our licensed product under Evaluation. Switched back to the older license. Sent an email to our Account Manager to find out why the new license is not covering all our product like Drive encryption.

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