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McAfee agent 5.0.0 on Windows 2008R2 cluster has dumped..

I've installed the agent 5.0.0 on 6 Windows Server 2008R2 configured in a cluster server.

After the installation all the 6 server has dumped. and the scrrenshoot after the rebbot is the following

1.jpg

The previous wa 4.8.1500 and never i've had a problem.

Can we help me

7 Replies

Re: McAfee agent 5.0.0 on Windows 2008R2 cluster has dumped..

It looks that the driver that has crashed is VirusScan driver. Have you upgraded VSE and you haven't restarted the server?

Best regards.

Jose Maria

Re: McAfee agent 5.0.0 on Windows 2008R2 cluster has dumped..

I've VSE at the last version available 8.8.0.1247

Now i've reinstalled the agent 4.8.0.1500 and no have problem ..

exbrit
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Re: McAfee agent 5.0.0 on Windows 2008R2 cluster has dumped..

Moved this to ePO as I think that's the best spot for it.

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Re: McAfee agent 5.0.0 on Windows 2008R2 cluster has dumped..

Well,

Then I suggested to try to reproduce the issue in a non production environament and collect full or kernel dump for analysis plus MER tooll and open a case with McAfee suport.

Best regards,

Jose Maria

Re: McAfee agent 5.0.0 on Windows 2008R2 cluster has dumped..

is not easy try to reproduce the ambient..  because the machine are a cluster microsoft with sql installed..

Re: McAfee agent 5.0.0 on Windows 2008R2 cluster has dumped..

Well, then you could try with the minidup, but I am afraid it will not be enough with the minidup

Best regards,

Jose Maria

Re: McAfee agent 5.0.0 on Windows 2008R2 cluster has dumped..

the minidump give me the reason of the problem 2.jpg