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McAfee Agent 5.6.3.157 won't install correctly (or report version correct) via ePO

I tried to deploy Agent 5.6.3.157 the same way I always do via ePO, and now I have many systems which either don't have Agent 5.6.3.157 installed correct, or aren't reporting the proper version back to ePO correctly. 

I on at least one server, I can see that 5.6.3.157 installed, however, over days of ASCI intervals, the installed agent version still indicates 5.6.2.209.

Is anyone else experiencing this?  Opening an SR...

4 Replies
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Re: McAfee Agent 5.6.3.157 won't install correctly (or report version correct) via ePO

If you are running on ePO 5.10 update 5, it could be related to the info in KB92203.

 

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McAfee Employee
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Re: McAfee Agent 5.6.3.157 won't install correctly (or report version correct) via ePO

If your issue is KB92203, there is a hotfix available now via an SR.  That should resolve the display issue in epo.  However, if it isn't actually upgrading, you will need to check the agent install logs in windows\temp\mcafeelogs for failures.  That would be the ma msi log.

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Re: McAfee Agent 5.6.3.157 won't install correctly (or report version correct) via ePO

Ugh, yes, this seems to be the issue.  I will implement the KB92203 workaround...

Thank you.

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Re: McAfee Agent 5.6.3.157 won't install correctly (or report version correct) via ePO

We have Hotfix available. Please open SR with support.

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