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gromo
Level 7
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Message 11 of 20

Re: McAfee Agent 4.8 P2 slowing system shutdown?

Ok I understand, and also explain the complaint of one of my users....

With HIPS : it's always happening, more easy to isolate/identify/troubleshoot that way

Message was edited by: gromo on 16/04/14 07:23:41 CEST
mgg
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Message 12 of 20

Re: McAfee Agent 4.8 P2 slowing system shutdown?

Hi.

any developments on this you can share? maybe the McAfee defect reference if one has been logged?

thanks

Re: McAfee Agent 4.8 P2 slowing system shutdown?

Any workaround  to fix this issue with the HIPS?

I'm testing HIPS patch 4 and it is the same behaviour while shuttingdown .

It is detected more slowness after install Windows Patches.

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Re: McAfee Agent 4.8 P2 slowing system shutdown?

Hi anybody

I have the same behaviour, without HIPS the shutdown in the machines are normal.

Any workaround  or hotfix  to fix this issue with the HIPS?

regards

Re: McAfee Agent 4.8 P2 slowing system shutdown?

Hi,

T3 engineer from Mcafee is preparing an hotfix. The release date is still unknown

One of the workarount proposed by the suppor team is to uncheck the option  ‘Run at every Policy Enforcement (Windows only)' for all your client Task (see Client Task Catalog)

I don't try it because it was not an option for me.

As soon as the hotfix will be released, I will let you know.

Regards,

Re: McAfee Agent 4.8 P2 slowing system shutdown?

the HF is for ma or hips?

Re: McAfee Agent 4.8 P2 slowing system shutdown?

Have we seen any updates on a fix for this? Was a Hotfix released?

yvanb
Level 7
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Message 18 of 20

Re: McAfee Agent 4.8 P2 slowing system shutdown?

Any news on that? The topic is open since March 2014 without bug fix.

I have users that it take up to 3 minutes to shutdown.

Is there any expected time frame for a bug fix?

McAfee Employee hem
McAfee Employee
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Message 19 of 20

Re: McAfee Agent 4.8 P2 slowing system shutdown?

Looks similar to KB81912

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Reliable Contributor Troja
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Message 20 of 20

Re: McAfee Agent 4.8 P2 slowing system shutdown?

Hi all,

i have not read any answer. We had the same problem with a customer with more than 10000 endpoint.

- Agent 4.8

- VSE 8.8 P4

- HIPS 8.0 P4

This is a known issue if this products are installed. In our szenario user logoff took 2 min. and more. Support told us, this should be fixed with HIPS Patch 5. Updating to Agent 5.0 has not solved the problem.

Customer changed Agent to version 4.6.x. This solved the problem.

Cheers

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