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Managed clients showing as rogues in email notifications

Hi Team,

I am facing a strange issue in epo 4.6 rsd. I have setup for email notifications via automatic responses for those machines detected as rogues. Now here what happens if certain machines which are managed also show as rogues in the mail. Following is the email format which i sending. After i checked the sql table & the rogue category in the detected systems i didn't find certain machines displayed  any as rogues.

true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, true, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, No Agent, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , 10.254.131.56, 10.254.138.23, 10.254.138.21, 10.254.138.68, 10.254.182.148, 10.254.182.140, 10.254.182.145, 10.254.184.72, 10.254.184.69, 10.254.131.98, 10.254.131.28, 10.254.131.21, 10.254.182.23, 10.254.182.29, 10.254.182.14, 10.254.133.51, 10.254.133.58, 10.254.133.42, 10.254.133.44, 10.254.133.67, 10.254.133.48, 10.254.133.65, 10.254.133.54, 10.254.133.57, 10.254.133.53, 10.254.133.61, 10.254.133.60, 10.254.133.63, 10.254.131.163, 10.254.131.161, 10.254.133.66, 10.254.131.76, 10.254.133.56, 10.254.131.244, 10.254.133.68, 10.254.138.80, 10.254.138.48, 10.254.138.118, 10.254.138.54, 10.254.138.154, 10.254.138.57, 10.254.147.61, 10.254.138.101, 10.254.131.143

Request you guys to help me on the same & provide solution,

Thanks & Regards

Vijay Narayanaswamy.

2 Replies
Tristan
Level 15
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Message 2 of 3

Re: Managed clients showing as rogues in email notifications

Possibly theses detected rogues are switches, printers VOIP Phones or wi-fi hubs on your network. Basically RSD will detect any TCP/IP device.

I place all printers and such like into our exceptions list so that they are always ignored.

Re: Managed clients showing as rogues in email notifications

Hi Tristian,

It is a manged machine communicating fine till now.

Thanks & Regards

Vijay Narayanaswamy