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User16096767
User16096767
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Message 1 of 4
‎04-09-2019 08:50 AM

MER ERROR: This application has requested the Runtime to terminate it in an unusual way

I am getting the following error when I run MER on ePO server.

ERROR: This application has requested the Runtime to terminate it in an unusual way

1 person had this problem.
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cdinet
McAfee Employee cdinet
McAfee Employee
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Message 2 of 4
‎04-09-2019 09:03 AM

Re: MER ERROR: This application has requested the Runtime to terminate it in an unusual way

Are you running the latest version from mer.mcafee.com?  If so, then please open a ticket with McAfee so we can investigate.

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User16096767
User16096767
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Message 3 of 4
‎04-09-2019 09:06 AM

Re: MER ERROR: This application has requested the Runtime to terminate it in an unusual way

It works fine on another machine, it just not working on ePO server. I have a ticket  for Deploying ENS issue. I have updated the ticket with the error.  

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cdinet
McAfee Employee cdinet
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Message 4 of 4
‎04-09-2019 09:20 AM

Re: MER ERROR: This application has requested the Runtime to terminate it in an unusual way

Ok, just be sure to have your tech open a separate ticket for the mer issue, as they are 2 separate issues and if the mer requires going to dev, that must be separate. If the process is crashing, I would get a procdump of the crash - procdump -ma -t processname (it might be webmer.exe)

manual data collection steps will be sent to you separate.

 

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