cancel
Showing results for 
Search instead for 
Did you mean: 

MER ERROR: This application has requested the Runtime to terminate it in an unusual way

I am getting the following error when I run MER on ePO server.

ERROR: This application has requested the Runtime to terminate it in an unusual way

3 Replies
McAfee Employee cdinet
McAfee Employee
Report Inappropriate Content
Message 2 of 4

Re: MER ERROR: This application has requested the Runtime to terminate it in an unusual way

Are you running the latest version from mer.mcafee.com?  If so, then please open a ticket with McAfee so we can investigate.

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

Re: MER ERROR: This application has requested the Runtime to terminate it in an unusual way

It works fine on another machine, it just not working on ePO server. I have a ticket  for Deploying ENS issue. I have updated the ticket with the error.  

McAfee Employee cdinet
McAfee Employee
Report Inappropriate Content
Message 4 of 4

Re: MER ERROR: This application has requested the Runtime to terminate it in an unusual way

Ok, just be sure to have your tech open a separate ticket for the mer issue, as they are 2 separate issues and if the mer requires going to dev, that must be separate. If the process is crashing, I would get a procdump of the crash - procdump -ma -t processname (it might be webmer.exe)

manual data collection steps will be sent to you separate.

 

Was my reply helpful?
If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

More McAfee Tools to Help You

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community