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MCTRAY.EXE is showing twice in System Tray

How to resolve this? Why is getting displyed twice?Mcatray.JPG

3 Replies
McAfee Employee Hawkmoon
McAfee Employee
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Message 2 of 4

Re: MCTRAY.EXE is showing twice in System Tray

Hi User36154920 ,

Were going to need to ask for some details here to help us get into what might be happening! 

  • What products are installed?
  • What version are they?
  • If you mouse over the tray icons does one or both disappear?
  • If you remove point products one at a time from the client, when/if the issue stops what product did you last remove?
  • Then see if you can reproduce the issue by reinstalling 'that' product. Are you able to replicate?
  • Is the issue only seen with MA is installed?

 It seems to me that a plugin (no idea which one just yet) could be the trigger and needs some 'work'!

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Re: MCTRAY.EXE is showing twice in System Tray

Thanks it was not issue with Mcafee.

McAfee Employee Hawkmoon
McAfee Employee
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Message 4 of 4

Re: MCTRAY.EXE is showing twice in System Tray

Thanks for the reply!

Can I ask what the problem was please?

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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