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License type by License key

McAfee ePO was handovered in frame of project. Is there any information in ePO about license expiration date, max client count e.t.c? ePO version 5.3. Maybe there is some way to get information about license by license key. I've wrote mail to support they forwarded me to https://mysupport.mcafee.com/eservice_enu/start.swe in order to register i need to know 

Grant Number:

Which i do not know.

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McAfee Employee
McAfee Employee
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Message 2 of 6

Re: License type by License key

For any query related to grant, please contact customer service team. 

https://www.mcafee.com/enterprise/en-us/home/contact-us.html

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Re: License type by License key

In my first message i made mistake I wrot mail to

'customer_service_emea@mcafee.com'

and they redirected me to
https://mysupport.mcafee.com/eservice_enu/start.swe

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McAfee Employee
McAfee Employee
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Message 4 of 6

Re: License type by License key

As Hem pointed out, you will need to call customer service regarding grant information.

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If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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Re: License type by License key

US number is telling me non working hours
Tel: 1-888-847-8766

For Russia, number 88007000313 is an internal number. I can not call from abroad.

I'm located in Azerbaijan.

Is there an email to contact?

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McAfee Employee
McAfee Employee
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Message 6 of 6

Re: License type by License key

Try the US number again, as it should be working hours now. 

Otherwise there is a form you can fill out to have them contact you.  I am sure you can also find it in your language.

https://www.mcafee.com/enterprise/en-us/forms/contact-me.html

 

 

 

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