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Latest DAT is not taking from McAfee Http site

Failed to download file catalog.z from site update.nai.com:80, error code 10060 ( A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. )

6 Replies
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Re: Latest DAT is not taking from McAfee Http site

The error does indicate a networking issue which must be somewhere between your client(s) and the update site.

The update sites themselves (update.nai.com) are fine however as I just tested an update successfully from there.

Looks like a possible connection timeout due to a slow link ?

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Re: Latest DAT is not taking from McAfee Http site

Hi rackroyd..,

I am new to McAfee..

Here they will allow only Http site..

Eventhough we cant able to get the latest DAT

And latest avilable DAT is also not showing in the ePO

I am attaching the screenshot just check it once..

dashboard.PNG

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Re: Latest DAT is not taking from McAfee Http site

The screenshot shows threat advisory, which uses a different mechanism and TCP/IP ports to general dat updates.

The McAfee Labs Threat Advisory uses port 8801, not port 80.

See McAfee KB articles:

KB73404 - McAfee Labs Threat Advisory dashboard is blank in ePO 4.6.x
KB66797 - Ports needed by ePO 4.x and ePO 5.0 for communication through a firewall

McAfee Knowledge Base is free for all to search from the link here:

https://mysupport.mcafee.com/Eservice/Default.aspx

Please make sure that all ports from KB66797 are available as designed for example.

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Re: Latest DAT is not taking from McAfee Http site

Hi,

Try changing the update site to McAfeeFTP instead of McAfeeHTTP

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Re: Latest DAT is not taking from McAfee Http site

Also check if, u have specified the proxy settings if any..

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Re: Latest DAT is not taking from McAfee Http site

Hi..,

Here they won't allow FTP sites.

So we need to get the updates through Http Site only...

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