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Latest Available information showing old DAT on ePO dashboard.

20121206152815    I    #6068    SIM_InetMgr    Session 1 ended, result=1

20121206152815    I    #6068    SiteMgr     GeneralInetRequestThreadProc: GeneralInetRequest thread ended

20121206152815    x    #6068    SiteMgr     SiteMgr main control final release...

20121206153430    I    #5792    EPOJNI      Getting license data...

20121206153430    I    #5792    EPOJNI      Getting license data...

20121206153439    I    #5792    EPOJNI      Getting license data...

20121206153654    I    #5776    EPOJNI      Getting license data...

20121206153654    I    #5776    EPOJNI      Getting license data...

20121206153702    I    #5768    EPOJNI      Getting license data...

20121206154530    I    #6068    NAISIGN     Loading fips module, current folder: C:\PROGRA~1\McAfee\EPOLIC~1

20121206154530    I    #6068    NAISIGN     Checking for fips module in C:\PROGRA~1\McAfee\EPOLIC~1

20121206154530    I    #6068    NAISIGN     Found fips module: C:\PROGRA~1\McAfee\EPOLIC~1\cryptocme2.dll

20121206154530    I    #6068    NAISIGN     FIPS library initialized successfully

20121206154530    I    #6068    SiteMgrWrap    Created instance of Site Manager

20121206154530    I    #6068    SiteMgr     SetEPOMode: SiteMgr enter ePO mode, server=GSSL101, port=9443, EPOUser=, Password=********

20121206154530    I    #6068    SiteMgr     DALInit: Connected to DAL successful

20121206154530    I    #6068    SiteMgr     SetEPOMode: Set ePO mode successful

20121206154530    I    #6068    SiteMgr     GeneralInetRequestThreadProc: GeneralInetRequest thread started

20121206154531    I    #6068    SIM_InetMgr    Starting download session for url myavert.avertlabs.com:8801

20121206154531    I    #6068    NAISIGN     Loading fips module, current folder: C:\PROGRA~1\McAfee\EPOLIC~1

20121206154531    I    #6068    NAISIGN     Checking for fips module in C:\PROGRA~1\McAfee\EPOLIC~1

20121206154531    I    #6068    NAISIGN     Found fips module: C:\PROGRA~1\McAfee\EPOLIC~1\cryptocme2.dll

20121206154531    I    #6068    NAISIGN     FIPS library initialized successfully

20121206154531    I    #6068    NAISIGN     Loading fips module, current folder: C:\PROGRA~1\McAfee\EPOLIC~1

20121206154531    I    #6068    NAISIGN     Checking for fips module in C:\PROGRA~1\McAfee\EPOLIC~1

20121206154531    I    #6068    NAISIGN     Found fips module: C:\PROGRA~1\McAfee\EPOLIC~1\cryptocme2.dll

20121206154531    I    #6068    NAISIGN     FIPS library initialized successfully

20121206154531    I    #6068    naInet      HTTP Session initialized

20121206154531    I    #6068    naInet      Connecting to HTTP Server using Microsoft WinInet

20121206154531    I    #6068    naInet      Trying to connect to Proxy Server ss-proxypune:8585 using INTERNET_OPEN_TYPE_PROXY

20121206154531    I    #6068    naInet      Connected to Server: myavert.avertlabs.com on Port: 8801 using WinInet

20121206154531    I    #6068    SIM_InetMgr    Started download session 1 for site myavert.avertlabs.com:8801

20121206154531    I    #6068    SiteMgr     GeneralInetRequestThreadProc: Downloading /reportservice.asmx

20121206154531    I    #6068    SIM_InetMgr    Downloading file reportservice.asmx from session 1, LocalDir=C:\WINDOWS\TEMP\nai1D8.tmp\00000000, RemoteDir=

20121206154531    I    #6068    naInet      Open URL: http://myavert.avertlabs.com:8801/reportservice.asmx

20121206154531    I    #6068    naInet      Trying to download using Microsoft WinInet library

20121206154531    I    #6068    naInet      Conneting to Proxy Server ss-proxypune:8585 using INTERNET_OPEN_TYPE_PROXY

20121206154531    I    #6068    naInet      No resume download needed, calling InternetOpenUrl

20121206154531    I    #6068    NAINET      Resolving name ss-proxypune to address

20121206154531    I    #6068    NAINET      Name resolved to 10.2.10.219

20121206154600    E    #6068    naInet      HTTP Server returned Error : 504

20121206154600    I    #6068    naInet      Failed to download the URL /reportservice.asmx using Wininet

20121206154600    I    #6068    naInet      Trying to download using windows socket library

20121206154600    I    #6068    naInet      Connecting to Real Server: myavert.avertlabs.com on port: 8801

20121206154600    I    #6068    naInet      Connecting to Proxy Server: ss-proxypune on port: 8585

20121206154600    I    #6068    naInet      Connected to Proxy Server: ss-proxypune on port: 8585

20121206154600    I    #6068    naInet      Authenticating Proxy Server with user: maheshask.ext and password ***

20121206154800    I    #6068    naInet      Proxy Server needs authentication, HTTP return code: HTTP/1.0 407 Proxy Authentication Required20121206154800    I    #6068    naInet      WWW Authentication Requested: Basic realm=""Geometric Pune Software Services Proxy Server 'Please Login With NTiD and Password'""20121206154814    I    #6068    SIM_InetMgr    Download file reportservice.asmx failed in session 1, nainet ret=504

20121206154814    e    #6068    SiteMgr     GeneralInetRequestThreadProc: Download file http://myavert.avertlabs.com:8801/reportservice.asmx failed, hr=-2147467259

20121206154814    I    #6068    naInet      HTTP Session closed

20121206154814    I    #6068    naInet      ------------------------------------------------------------

20121206154814    I    #6068    SIM_InetMgr    Session 1 ended, result=1

20121206154814    I    #6068    SiteMgr     GeneralInetRequestThreadProc: GeneralInetRequest thread ended

20121206154814    x    #6068    SiteMgr     SiteMgr main control final release...

20121206155057    I    #5764    SiteMgrWrap    Created instance of Site Manager

20121206155057    I    #5764    SiteMgr     SetEPOMode: SiteMgr enter ePO mode, server=GSSL101, port=9443, EPOUser=, Password=********

20121206155057    I    #5764    SiteMgr     DALInit: Connected to DAL successful

20121206155057    I    #5764    SiteMgr     SetEPOMode: Set ePO mode successful

20121206155057    I    #5764    SiteMgr     DownloadSiteCatalogThreadProc: Download site catalog thread started

20121206155057    I    #5764    SIM_InetMgr    Starting download session for site McAfeeHttp

20121206155057    I    #5764    naInet      HTTP Session initialized

20121206155057    I    #5764    naInet      Connecting to HTTP Server using Microsoft WinInet

20121206155057    I    #5764    naInet      Trying to connect to Proxy Server ss-proxypune:8585 using INTERNET_OPEN_TYPE_PROXY

20121206155057    I    #5764    naInet      Connected to Server: update.nai.com on Port: 80 using WinInet

20121206155057    I    #5764    SIM_InetMgr    Started download session 1 for site McAfeeHttp

20121206155057    I    #5764    SiteMgr     CheckSiteStatus: Downloading file SiteStat.xml from site McAfeeHttp

20121206155057    I    #5764    SIM_InetMgr    Downloading file SiteStat.xml from session 1, LocalDir=C:\WINDOWS\TEMP\nai1DE.tmp\00000001, RemoteDir=

20121206155057    I    #5764    naInet      Open URL: http://update.nai.com:80/Products/CommonUpdater/SiteStat.xml

20121206155057    I    #5764    naInet      Trying to download using Microsoft WinInet library

20121206155057    I    #5764    naInet      Conneting to Proxy Server ss-proxypune:8585 using INTERNET_OPEN_TYPE_PROXY

20121206155057    I    #5764    naInet      No resume download needed, calling InternetOpenUrl

20121206155057    I    #5764    NAINET      Resolving name ss-proxypune to address

20121206155057    I    #5764    NAINET      Name resolved to 10.2.10.219

20121206155105    I    #5764    naInet      Downloading a file of total size: 118, content-length: 118

20121206155105    I    #5764    naInet      Downloaded 118 bytes this time

20121206155105    I    #5764    naInet      Downloaded 0 bytes this time

20121206155105    I    #5764    SIM_InetMgr    Downloaded file SiteStat.xml successfully in session 1, size=118, hash=92227ED8436032059F078472573C6DBD8AEEFCCC

20121206155105    I    #5764    SIM_InetMgr    Downloading file catalog.z from session 1, LocalDir=C:\WINDOWS\TEMP\nai1DE.tmp\00000000, RemoteDir=

20121206155105    I    #5764    naInet      Open URL: http://update.nai.com:80/Products/CommonUpdater/catalog.z

20121206155105    I    #5764    naInet      Trying to download using Microsoft WinInet library

20121206155105    I    #5764    naInet      Conneting to Proxy Server ss-proxypune:8585 using INTERNET_OPEN_TYPE_PROXY

20121206155105    I    #5764    naInet      No resume download needed, calling InternetOpenUrl

20121206155105    I    #5764    naInet      Downloading a file of total size: 4308, content-length: 4308

20121206155105    I    #5764    naInet      Downloaded 4308 bytes this time

20121206155105    I    #5764    naInet      Downloaded 0 bytes this time

20121206155105    I    #5764    SIM_InetMgr    Downloaded file catalog.z successfully in session 1, size=4308, hash=4F42F5AD2F38747216E9665DA57FEBBA2EFE11C2

20121206155105    I    #5764    naInet      HTTP Session closed

20121206155105    I    #5764    naInet      ------------------------------------------------------------

20121206155105    I    #5764    SIM_InetMgr    Session 1 ended, result=1

20121206155105    I    #5764    SiteMgr     DownloadSiteCatalogThreadProc: Download site catalog thread ended

20121206155105    x    #5764    SiteMgr     SiteMgr main control final release...

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3 Replies
Tristan
Level 15

Re: Latest Available information showing old DAT on ePO dashboard.

I'm confused. What is your actual question?

From the log entry your ePO server is not downloading information from McAfees servers because it's not authenticating correctly with your proxy server.

--===

20121206154600 I #6068 naInet Authenticating Proxy Server with user: maheshask.ext and password ***

20121206154800 I #6068 naInet Proxy Server needs authentication, HTTP return code: HTTP/1.0 407 Proxy Authentication Required20121206154800 I #6068 naInet WWW Authentication Requested: Basic realm=""Geometric Pune Software Services Proxy Server 'Please Login With NTiD and Password'""

20121206154814 I #6068 SIM_InetMgr Download file reportservice.asmx failed in session 1, nainet ret=504

20121206154814 e #6068 SiteMgr GeneralInetRequestThreadProc: Download file http://myavert.avertlabs.com:8801/reportservice.asmx failed, hr= 2147467259

--===

Check your username and password or bypass the proxy

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Re: Latest Available information showing old DAT on ePO dashboard.

Dear

I have checked after restarted ePO server but dashboard showing older DAT also checked manually http://myavert.avertlabs.com:8801/reportservice.asmx open this link through same proxy with same user atuhetication but and found successfully opened.

So why bypass the proxy.

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Tristan
Level 15

Re: Latest Available information showing old DAT on ePO dashboard.

In that case I'd double check your proxy settings and authentication settings in ePO because obviously something is wrong if your DATs aren't up to date.

"So why bypass the proxy"

To test obviously, if by eliminating the proxy and connecting to the internet solves the problem then you know the proxy server (or proxy server settings) are the cause.

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