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newepouser
Level 8

Install Rogue Sensor

I have recently upgraded to 5.3.2 of ePO in a test environment before rolling it out on the live system and I need some help with Rogue Sensor Deployment.

I have the following products installed:

Agent 5.0.4.283 

Data Loss Prevention 9.3.400.60 

Solidcore 7.0.1.275 

VirusScan Enterprise 8.8.0.1599 7871.0000

MCDATREP1000 1.0.3.368

When I am System Tree | Actions | Rogue Sensor | Add or Remove Rogue Sensor | Install RSD

I get the following error at the endpoint

Framework Service 18/11/2016 12:19:30 Info Update Finished

Framework Service 18/11/2016 12:19:30 Info Error occurred while installing RSD_____4700.

Framework Service 18/11/2016 12:19:30 Info Verifying RSDInstaller.exe.

Framework Service 18/11/2016 12:19:30 Info Verifying MampDet.McS.

Framework Service 18/11/2016 12:19:30 Info Installing RSD_____4700.

Anyone got any ideas? I have also tried setting this up as a Client Task and encountered the same result

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8 Replies
McAfee Employee

Re: Install Rogue Sensor

Framework Service 18/11/2016 12:19:30 Info Error occurred while installing RSD_____4700. Looks like Version 4.7 RSD Sensor

Try This: McAfee Corporate KB - Rogue System Detection 4.7.2 Known Issues KB82285

Documentation 5.0.3 Rogue System

https://kc.mcafee.com/resources/sites/MCAFEE/content/live/PRODUCT_DOCUMENTATION/26000/PD26358/en_US/...

Go to your grant number or Software Manager for the latest version of the RSD.

Jay

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newepouser
Level 8

Re: Install Rogue Sensor

Jay

That was the most version of RSD (5.04), looking at the release notes it does not say that it is compatible with ePO 5.3.2...so that might have been the problem, I did just manage to get RSD(5.01) to deploy successfully.

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McAfee Employee

Re: Install Rogue Sensor

I was answering the question while I had a break from teaching. Thanks for the 5.04. Really punching versions these days, lol.

Thanks

Jay

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newepouser
Level 8

Re: Install Rogue Sensor

I am still having problems installing RSD, EPO is saying that it is installed but if I got the machine there is no evidence of this Smiley Frustrated

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abanaru
Level 11

Re: Install Rogue Sensor

Run "Remove RSD" and then "Install RSD" for that System.

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newepouser
Level 8

Re: Install Rogue Sensor

I have tried that several times, but it doesn't to actually seem to deploy it...

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newepouser
Level 8

Re: Install Rogue Sensor

managed to get this resolved. was having a scour of the forum and found this thread

looked at my log files and found the driver that was causing the problem and deleted it and RSD installed straight away.

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mohamed_6204
Level 7

Re: Install Rogue Sensor

i have the same issue , please provide me with the steps   to solve this problem .thanks

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