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Incorrect reported version

Hello All,

Could anyone can help me.

I own in my company an EPO 4.5 global server with Viruscan Mcafee 8.7.0 patch 3 inside.

I don't want to upgrade by mcafee EPO the client (We use a packaging software for this)

After a while, we have this problem :

When we look into Mcafee EPO Statistics, the server says that More than 80% of all pcs have

Patch 3 installed and when we are looking inside computers, PCs still stay in patch 2.So, there is wrong

informations into EPO server.But when we are looking the "More' information into EPO server, patchs is in 2 and

Hotfix is in 2. On the Resume Page, it's in 3. It's weird,  no ?

Is anyone have the same problem ? Did someone resolved it ?

Thanks in advance


1 Reply

Re: Incorrect reported version

could be related to this from epo patch 2 readme:

Issue: Summary product  properties for managed systems such as version number, DAT version and  Engine version may be incorrect and not match the detailed product  properties which are correct. (Reference: 553913, 550837)

Resolution: The summary product properties now match the detailed product  properties and are correct.


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