Hi - I've had ePo thrust upon me - no training or prior experience and received a ticket that it appears none of the servers are updating any more.
This is a customer of ours so it's imperitive that I get it resolved urgently so am relying on the goodwill of this community to help!
In a nutshell
ePo 4.6.6 (build 176)
Servers all appear to be on
From what I gather from my one previous (and unsuccesful) post - the customer is way out of date and needs a pretty major overhaul.
I've literally NO IDEA how to update these servers to the latest version or what the latest version is.
I can see various stuff that has been imported into the master repository and it appears that elsewhere in the organisation they are running newer versions of the product.
Can anybody help me - step by step - how to get this back to an up to date and working solution?
That's quite a lot to cover, but thankfully there's a dashboard in the console that will help guide you through.
Log into the ePO console.
Where it says Dashboard: you will see a drop-down box.
From the Dashboard drop-down select 'Guided Configuration'
Let this walk you through.
That ought to deal with the bulk of it.