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How to install the client Vshield?

hello everybody,

I couldn't install the client vshield. I've installed the EPO 4, and I tried a lot to install it. I've tried many tutorials from McAfee site.

Anyone can help me with it?

Thanks a lot.
Rodrigo Hashimoto.
6 Replies
tonyb99
Level 13
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Message 2 of 7

RE: How to install the client Vshield?

You have given no information at all regarding your issue...

What agent versions are on the pc's
What VSE version and patch are you trying to install?
Did you check this is yourself into the repository?
What are the settings of your software deployment task? (post this)
Are you sure you have applied the software deployment task to the machines concerned?
Assuming the task is ok and applied what do the agent logs say when they try and run it? (post this)

RE: How to install the client Vshield?

What agent versions are on the pc's
R: I'm trying to build this.

What VSE version and patch are you trying to install?
R: In the Server is showed as "VirusScan Enterprise 8.5.0"

Did you check this is yourself into the repository?
R: Sorry, how can I do this?

What are the settings of your software deployment task? (post this)
R:
Type: Product Deployment,
Plataform: Windows
Products and components: ePO Agents 3.6.0
Action: Install
Language: English
Schedule status: Enabled
Schedule type: Run immediately

Are you sure you have applied the software deployment task to the machines concerned?
Assuming the task is ok and applied what do the agent logs say when they try and run it? (post this)
R: The agent log only says: "The agent finished to impose the rules", and "Next impose in 5 minutes".

Did you get it??

Thanks a lot!

Regards,
tonyb99
Level 13
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Message 4 of 7

RE: How to install the client Vshield?

umm...

ok so you arent actually applying any software apart from the agent.. so whats the problem?
if you want to install vse 8.5 set it to install in your deployment task, if its not there then you have not installed it correctly and go back to the manual.

I think you need to go back and read the manual for the software (epo 4.0 not VSE) and also all the tutorials on how to do basic tasks under epo 4.0

https://knowledge.mcafee.com/SupportSite/supportcentral/supportcentral.do?id=m1

both documentation and tutorials are available from the links at top right

RE: How to install the client Vshield?

Hi tonyb99, thanks a lot!

Do you know any tutorial like a step-by-step??

I'm afraid to install and to face the same problem.

Thank you very much.
Rodrigo Hashimoto.
tonyb99
Level 13
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Message 6 of 7

RE: How to install the client Vshield?

RE: How to install the client Vshield?

Hi Tonyb99, thank you very much!!

It'll help me a lot!

I'm really thankful.
Rodrigo Hashimoto.