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Re: How to hunt down missing machine

Another more abrasive approach to this: If HIPS is installed on the client, then in the firewall policy, block all communication. I'm sure you would get a phone call from the user or the help desk on behalf of the user.

rjo98
Level 7
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Message 12 of 19

Re: How to hunt down missing machine

I love that idea!  but HIPS isnt installed.

ulyses31
Level 16
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Message 13 of 19

Re: How to hunt down missing machine

If you check for the computer named reported into ePO does it makes sense for you or is it a generic computer name?

rjo98
Level 7
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Message 14 of 19

Re: How to hunt down missing machine

Both the computer name and the username it reports are generic, providing no hints.

Re: How to hunt down missing machine

What other McAfee products are installed on the client?

rjo98
Level 7
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Message 16 of 19

Re: How to hunt down missing machine

Just virusScan and the agent

andrep1 Reliable Contributor
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Message 17 of 19

Re: How to hunt down missing machine

HI,

try this to get the serial number, model and manufacturer in the ePO custom properties.

  1. Check in the package attached in the master repository. It was made with the McAfee package build script.
  2. Create a McAfee Agent product deployment task for the Product "ePO Hardware Inventory"
  3. Create an assignment for the task to run immediately.
  4. Wait until the machine recontacts epo and the Manufacturer, model, and serial number will show up in the custom field

We have this running on all of our devices so we can reconcile our inventory.

Message was edited by: andrep1 on 08/10/13 2:06:40 EDT PM
rjo98
Level 7
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Message 18 of 19

Re: How to hunt down missing machine

very cool, i will have to try it out.

MatsJ
Level 7
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Message 19 of 19

Re: How to hunt down missing machine

Hi

This seems very usable exactly what I was looking for, do you know if it works under epo 5.3.2 aswell and WIndows 7 and 10 as client OS?

 

/Mats

 

 

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