Showing results for 
Search instead for 
Did you mean: 

How to get ePO 4.0 restore task for VirusScan 8.5 work?


we have a false positive issue for software "Second Copy" and the file Aftersync.exe. This occurred with DAT 5833.

We want to run the ePO "restore from quarantine task " but it doesnt work as expected. The task is configured to run immediately and with the exact detection name.

Anyone knows how to make this work?

epo 4.0 , p5


VSE 8.5, p6

Engine 5400

DAT 5833



1 Reply
Level 12
Report Inappropriate Content
Message 2 of 2

Re: How to get ePO 4.0 restore task for VirusScan 8.5 work?

Does the task invoke? I would check the Agent_machinename.log on the client system to see if there are any errors.

More McAfee Tools to Help You

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community