cancel
Showing results for 
Search instead for 
Did you mean: 
moep
Level 9
Report Inappropriate Content
Message 1 of 7

How to find out where a tag is in use?

Jump to solution

Hi folks

I'd like to get rid of some old tags I dont use anymore.

Unfortunately there is one last tag which I cannot delete since the option is greyed out.

According to an older article (https://community.mcafee.com/message/235023#235023) the tag is probably in use somewhere.

Unfortunately I could not find it within the last hour.

Is there any possibility fo find out where it is in use?

1 Solution

Accepted Solutions
moep
Level 9
Report Inappropriate Content
Message 7 of 7

Re: How to find out where a tag is in use?

Jump to solution

Hi folks

I've opened a case last week and finally got a solution from the support:

I can suggest you alternate steps to delete this corrupted TAG from db table directly. Please follow the steps below.

>Login to SQL management studio->ePO_<servername>->Tables->dbo.EPOTag

>Select the corrupted TAG->Right click->Delete


However, I'm pretty sure this is not a proper way to delete TAGs.

Therefore I recommend to check first if this TAG is still in use including the following menues

Queries & Reports, Product Deployment, Automatic responses, Policy Assignment Rules, Server Task

View solution in original post

6 Replies
meforum
Level 10
Report Inappropriate Content
Message 2 of 7

Re: How to find out where a tag is in use?

Jump to solution

hi,

(maybe depending on ePO version you're using) - you should see it under main menu > tag catalog > "name of tag" > (on the right side) "systems with tag" > click to see the systems.

otherwise you could run a report/query for all systems with that tag

Nachricht geändert durch meforum on 23.01.14 04:36:53 CST
Highlighted
moep
Level 9
Report Inappropriate Content
Message 3 of 7

Re: How to find out where a tag is in use?

Jump to solution

Thanks for your fast reply. I already did that.

There are currently no systems with this tag.. so its possibly somwhere in a querry or somewhere else. I guess I'm just blind

I recently upgraded ePo to 5.1... I'm not sure if this is some kind of bug or if it was corrupted during the upgrade.

I just realized that I can't select this tag in the list... so its just left in the tag catalog

meforum
Level 10
Report Inappropriate Content
Message 4 of 7

Re: How to find out where a tag is in use?

Jump to solution

or could it be an issue with permissions? Are you logged in as "root" admin?

If you still have issues - maybe best open a case

Reliable Contributor andrep1
Reliable Contributor
Report Inappropriate Content
Message 5 of 7

Re: How to find out where a tag is in use?

Jump to solution

Have you explored the tag being used by a client task assignment or a policy assignment? The signification of the error you received relates to those and not the systems per say.

moep
Level 9
Report Inappropriate Content
Message 6 of 7

Re: How to find out where a tag is in use?

Jump to solution

Meanwhile I checked everything twice.

When I did it the first time I found the tag in several points:

Queries & Reports, Product Deployment, Automatic responses, Policy Assignment Rules and several Server Task

It doesn't matter if I use the root admin - I even restarted the server without success.

I cant imagine where else this tag could be in use

moep
Level 9
Report Inappropriate Content
Message 7 of 7

Re: How to find out where a tag is in use?

Jump to solution

Hi folks

I've opened a case last week and finally got a solution from the support:

I can suggest you alternate steps to delete this corrupted TAG from db table directly. Please follow the steps below.

>Login to SQL management studio->ePO_<servername>->Tables->dbo.EPOTag

>Select the corrupted TAG->Right click->Delete


However, I'm pretty sure this is not a proper way to delete TAGs.

Therefore I recommend to check first if this TAG is still in use including the following menues

Queries & Reports, Product Deployment, Automatic responses, Policy Assignment Rules, Server Task

View solution in original post

More McAfee Tools to Help You

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community