How to Deploy VirusScan with ePO 4.0?

[JIA]

Hi,

I have deployed the Agent with ePO 4.0 without problems and now I need to push the installation of the VirusScan Enterprise client, but I don't have that option when I create a 'New Client Task'.

The only 'deploy' option I see is for the McAfee Agent (which works fine), but there are no options for 'deploy or install VirusScan'. See below:



1. Are there supposed to be other options available? (The software repository has the DAT, Engine and VirusScan Enteprise Language Pack downloaded).
2. I there a way to push VirusScan from ePO other than a Client Task?

Thank you for your help,

[tonyb99]

You want the: product deployment (mcafee agent) task

[JIA]

Thank you for the prompt reply tonyb99,

I have deployed the Agent already, but now I need to install VirusScan Enterprise 8.5 (so far the PCs only have the agent on them). How do I get VSE now on them?

TIA.

[jeff.velten]

As Tony said, if you create a task of Product Deployment (McAfee Agent), you will have as options all of the packages you have checked into your repository.

[tonyb99]

JIA when they tagged that task as Mcafee agent deployment they mean it is the agent deploying software not that its the agent deployment.. easy to mistake if you havent read the documentation and user guides.

I would recommend that you run through the flash based guides accessible through the knowledgabase as these have all the info on most things.. like deployments

[JIA]

My problem was that I had not checked in the installer for VSE - Thank you Jeff for the clue!

And thank you Tony for pointing out the flash guides: I had read the ePO manual quite thoroughly but it's a bit vague in some areas. I was not aware of the flash guides and they are great. These are the two I needed to resolve my problem:

How to push an ePO agent and VSE 8.58 software to a computer through ePO 4.0

ePO 4.0 - How to check in product installation software to the Master Repository

You've saved me a lot of wasted time! Thanks again!

[duanejames]

Hello,

I have installed EPO V4 onto my server and I have managed to push out the agent to my 1client Pc, The agent appeared to install sucessfully as I can now see the computer in my My Organization, I have setup the task to deploy the VSE 8.5i but it does not install on the client after I select the pc and do a wake up agents command, VSE 8.5i is in my repository and I have followed the mcafee procedures for How to push an ePO agent and VSE 8.5i software to a computer through ePO 4.0 Document ID: 614021.
There is no windows firewall installed on the client pc and there are no errors on the client pc event logs.
Here is a copy of the Agent Log:
Wednesday, July 30, 2008 10:31:38 AM Info Agent Agent received POLICY package from ePO server
Wednesday, July 30, 2008 10:31:38 AM Info Agent New server policy was successfully merged
Wednesday, July 30, 2008 10:31:38 AM Info Agent Enforcing newly downloaded policies
Wednesday, July 30, 2008 10:31:38 AM Info Agent Agent Started Enforcing policies
Wednesday, July 30, 2008 10:31:38 AM Info Management Compiling policies
Wednesday, July 30, 2008 10:31:38 AM Info Agent Agent will connect to the ePO Server in 43 minutes and 27 seconds.
Wednesday, July 30, 2008 10:31:38 AM Info Management Enforcing Policies for EPOAGENT3000META
Wednesday, July 30, 2008 10:31:38 AM Info Management Enforcing Policies for EPOAGENT3000
Wednesday, July 30, 2008 10:31:38 AM Info Management Enforcing Policies for ePolicy Orchestrator Agent
Wednesday, July 30, 2008 10:31:38 AM Info Scheduler Next time(local) of task ClientEngine: 30 July 2008 12:00:00
Wednesday, July 30, 2008 10:31:38 AM Info Scheduler Added a new task ClientEngine to Scheduler's task list
Wednesday, July 30, 2008 10:31:39 AM Info Scheduler The task Deployment is deleted (ID=34)
Wednesday, July 30, 2008 10:31:39 AM Info Agent Agent finished Enforcing policies
Wednesday, July 30, 2008 10:31:39 AM Info Agent Next policy enforcement in 5 minutes
Wednesday, July 30, 2008 10:36:39 AM Info Agent Agent Started Enforcing policies
Wednesday, July 30, 2008 10:36:39 AM Info Management Enforcing Policies for EPOAGENT3000META
Wednesday, July 30, 2008 10:36:39 AM Info Management Enforcing Policies for EPOAGENT3000
Wednesday, July 30, 2008 10:36:39 AM Info Management Enforcing Policies for ePolicy Orchestrator Agent
Wednesday, July 30, 2008 10:36:39 AM Info Agent Agent finished Enforcing policies
Wednesday, July 30, 2008 10:36:39 AM Info Agent Next policy enforcement in 5 minutes
Wednesday, July 30, 2008 10:39:33 AM Info Agent Agent wakeup call received
Wednesday, July 30, 2008 10:39:33 AM Info Agent Agent wakeup call for FULL PROPS received
Wednesday, July 30, 2008 10:39:33 AM Info Agent Agent started performing ASCI
Wednesday, July 30, 2008 10:39:33 AM Info Agent Agent will connect to the ePO Server in 60 minutes and 0 seconds.
Wednesday, July 30, 2008 10:39:33 AM Info Management Collecting Properties
Wednesday, July 30, 2008 10:39:33 AM Info Agent Agent is looking for events to upload
Wednesday, July 30, 2008 10:39:33 AM Info Agent Agent communication session started
Wednesday, July 30, 2008 10:39:33 AM Info Agent Agent is sending FULL PROPS package ePO server
Wednesday, July 30, 2008 10:39:33 AM Info Agent Agent is connecting to ePO server
Wednesday, July 30, 2008 10:39:33 AM Info Agent Package uploaded to ePO Server successfully
Wednesday, July 30, 2008 10:39:33 AM Info Agent Agent communication session closed
Wednesday, July 30, 2008 10:39:33 AM Info Agent Agent received POLICY package from ePO server
Wednesday, July 30, 2008 10:39:33 AM Info Agent New server policy was successfully merged
Wednesday, July 30, 2008 10:39:33 AM Info Agent Enforcing newly downloaded policies
Wednesday, July 30, 2008 10:39:33 AM Info Agent Agent Started Enforcing policies
Wednesday, July 30, 2008 10:39:33 AM Info Management Compiling policies
Wednesday, July 30, 2008 10:39:33 AM Info Agent Agent will connect to the ePO Server in 52 minutes and 5 seconds.
Wednesday, July 30, 2008 10:39:33 AM Info Management Enforcing Policies for EPOAGENT3000META
Wednesday, July 30, 2008 10:39:33 AM Info Management Enforcing Policies for EPOAGENT3000
Wednesday, July 30, 2008 10:39:33 AM Info Management Enforcing Policies for ePolicy Orchestrator Agent
Wednesday, July 30, 2008 10:39:34 AM Info Scheduler Next time(local) of task ClientEngine: 30 July 2008 12:00:00
Wednesday, July 30, 2008 10:39:34 AM Info Scheduler The task ClientEngine is modified
Wednesday, July 30, 2008 10:39:34 AM Info Agent Agent finished Enforcing policies
Wednesday, July 30, 2008 10:39:34 AM Info Agent Next policy enforcement in 5 minutes
Wednesday, July 30, 2008 10:44:34 AM Info Agent Agent Started Enforcing policies
Wednesday, July 30, 2008 10:44:34 AM Info Management Enforcing Policies for EPOAGENT3000META
Wednesday, July 30, 2008 10:44:34 AM Info Management Enforcing Policies for EPOAGENT3000
Wednesday, July 30, 2008 10:44:34 AM Info Management Enforcing Policies for ePolicy Orchestrator Agent
Wednesday, July 30, 2008 10:44:34 AM Info Agent Agent finished Enforcing policies
Wednesday, July 30, 2008 10:44:34 AM Info Agent Next policy enforcement in 5 minutes
Wednesday, July 30, 2008 10:49:34 AM Info Agent Agent Started Enforcing policies
Wednesday, July 30, 2008 10:49:34 AM Info Management Enforcing Policies for EPOAGENT3000META
Wednesday, July 30, 2008 10:49:34 AM Info Management Enforcing Policies for EPOAGENT3000
Wednesday, July 30, 2008 10:49:34 AM Info Management Enforcing Policies for ePolicy Orchestrator Agent
Wednesday, July 30, 2008 10:49:34 AM Info Agent Agent finished Enforcing policies
Wednesday, July 30, 2008 10:49:34 AM Info Agent Next policy enforcement in 5 minutes
Wednesday, July 30, 2008 10:54:33 AM Info Agent Agent Started Enforcing policies
Wednesday, July 30, 2008 10:54:33 AM Info Management Enforcing Policies for EPOAGENT3000META
Wednesday, July 30, 2008 10:54:33 AM Info Management Enforcing Policies for EPOAGENT3000
Wednesday, July 30, 2008 10:54:33 AM Info Management Enforcing Policies for ePolicy Orchestrator Agent
Wednesday, July 30, 2008 10:54:33 AM Info Agent Agent finished Enforcing policies
Wednesday, July 30, 2008 10:54:33 AM Info Agent Next policy enforcement in 5 minutes
Wednesday, July 30, 2008 10:59:33 AM Info Agent Agent Started Enforcing policies
Wednesday, July 30, 2008 10:59:33 AM Info Management Enforcing Policies for EPOAGENT3000META
Wednesday, July 30, 2008 10:59:33 AM Info Management Enforcing Policies for EPOAGENT3000
Wednesday, July 30, 2008 10:59:33 AM Info Management Enforcing Policies for ePolicy Orchestrator Agent
Wednesday, July 30, 2008 10:59:33 AM Info Agent Agent finished Enforcing policies
Wednesday, July 30, 2008 10:59:33 AM Info Agent Next policy enforcement in 5 minutes
Wednesday, July 30, 2008 11:04:33 AM Info Agent Agent Started Enforcing policies
Wednesday, July 30, 2008 11:04:33 AM Info Management Enforcing Policies for EPOAGENT3000META
Wednesday, July 30, 2008 11:04:33 AM Info Management Enforcing Policies for EPOAGENT3000
Wednesday, July 30, 2008 11:04:33 AM Info Management Enforcing Policies for ePolicy Orchestrator Agent
Wednesday, July 30, 2008 11:04:33 AM Info Agent Agent finished Enforcing policies
Wednesday, July 30, 2008 11:04:33 AM Info Agent Next policy enforcement in 5 minutes
Wednesday, July 30, 2008 11:09:34 AM Info Agent Agent Started Enforcing policies
Wednesday, July 30, 2008 11:09:34 AM Info Management Enforcing Policies for EPOAGENT3000META
Wednesday, July 30, 2008 11:09:34 AM Info Management Enforcing Policies for EPOAGENT3000
Wednesday, July 30, 2008 11:09:34 AM Info Management Enforcing Policies for ePolicy Orchestrator Agent
Wednesday, July 30, 2008 11:09:34 AM Info Agent Agent finished Enforcing policies
Wednesday, July 30, 2008 11:09:34 AM Info Agent Next policy enforcement in 5 minutes

Any idea's where to go next?

[duanejames]

Wednesday, July 30, 2008 11:09:34 AM Info Agent Agent finished Enforcing policies
Wednesday, July 30, 2008 11:09:34 AM Info Agent Next policy enforcement in 5 minutes
Wednesday, July 30, 2008 11:14:34 AM Info Agent Agent Started Enforcing policies
Wednesday, July 30, 2008 11:14:34 AM Info Management Enforcing Policies for EPOAGENT3000META
Wednesday, July 30, 2008 11:14:34 AM Info Management Enforcing Policies for EPOAGENT3000
Wednesday, July 30, 2008 11:14:34 AM Info Management Enforcing Policies for ePolicy Orchestrator Agent
Wednesday, July 30, 2008 11:14:34 AM Info Agent Agent finished Enforcing policies
Wednesday, July 30, 2008 11:14:34 AM Info Agent Next policy enforcement in 5 minutes
Wednesday, July 30, 2008 11:15:02 AM Info Agent Agent wakeup call received
Wednesday, July 30, 2008 11:15:02 AM Info Agent Agent wakeup call for FULL PROPS received
Wednesday, July 30, 2008 11:15:02 AM Info Agent Agent will connect to the ePO Server in 60 minutes and 0 seconds.
Wednesday, July 30, 2008 11:15:02 AM Info Agent Agent started performing ASCI
Wednesday, July 30, 2008 11:15:02 AM Info Management Collecting Properties
Wednesday, July 30, 2008 11:15:02 AM Info Agent Agent is looking for events to upload
Wednesday, July 30, 2008 11:15:02 AM Info Agent Agent communication session started
Wednesday, July 30, 2008 11:15:02 AM Info Agent Agent is sending FULL PROPS package ePO server
Wednesday, July 30, 2008 11:15:02 AM Info Agent Agent is connecting to ePO server
Wednesday, July 30, 2008 11:15:02 AM Info Internet Manager Upload success and no package to receive
Wednesday, July 30, 2008 11:15:02 AM Info Agent No package received from ePO Server
Wednesday, July 30, 2008 11:15:02 AM Info Agent Agent communication session closed
Wednesday, July 30, 2008 11:15:02 AM Info Agent Agent will connect to the ePO Server in 24 minutes and 31 seconds.

[duanejames]

Please ignore the above - The client has now deployed after about an hour.
All looks good.

[nirovi]

I have deployed the agent on a client computer.
Now I'm trying to deploy Virus Scan 8.5 but when I try to check the list of software I find only :
System Compliance Profiler 2.0.0
epo Agent 3.6.0.

Where is the problem? I have pulled and the task has gone fine.

thanks