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aozken
Level 7
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Message 1 of 8

How i can reset my EPO password

I foget my EPO admin password. And can not login now. How i can reset the EPO password.

7 Replies
aozken
Level 7
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Message 2 of 8

Re: How i can reset my EPO password

My EPO version is 3.61.

Re: How i can reset my EPO password

I dont think McAfee can support to reset ePO password for you! Now don't have any KB show you steps to reset ePO password .

Message was edited by: smalldog on 7/15/10 4:27:56 AM CDT
tonyb99
Level 13
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Message 4 of 8

Re: How i can reset my EPO password

Contact mcafee support with your grant number through the service portal they CAN aid you in doing this

Re: How i can reset my EPO password

Just a heads-up.

It's probably more going to be the case that ePO 3.6.1 is no longer supported by McAfee at all that will be the issue here.

It's been unsupported for a while now i'm afraid.

Apologies for being the bearer of potential bad-tidings for you.

Rgds,

Rob.

tonyb99
Level 13
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Message 6 of 8

Re: How i can reset my EPO password

Nothing ventured nothing gained, and it IS technically possible as I've seen lots of people have this done over the years.

I suppose you may have to pay for it though as its no longer supported

McAfee Employee
McAfee Employee
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Message 7 of 8

Re: How i can reset my EPO password

I would imagine that if the purpose of wanting the password reset was so that you could then upgrade to a supported version, then there would be no problem...

HTH -

Joe

aozken
Level 7
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Message 8 of 8

Re: How i can reset my EPO password

Thank you all.

I think I will update the version to 4.5